I have always had a great experience with Edgar, no complains. I will always schedule my vehicle service with him.
10/12/2019
Edgar M. VERIFIED CUSTOMER
Yes I want to say that I'm very satisfied with my experience at Longo Lexus you guys are best in every way. I dont have enough words to thank Jim Palmer with all his help always communicating with me about what's going on with my car. He is very professional with alot of experience I'm very lucky he was the person that was helping me. If I ever go back I will ask for him to help me again and I will let my friends and family to ask for him.
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10/12/2019
Shin Y. VERIFIED CUSTOMER
It was good service.
Thank you.
10/12/2019
Sean W. VERIFIED CUSTOMER
Great guy! Prompt email replies and very on top of everything
10/12/2019
Arlene D. VERIFIED CUSTOMER
Excellent customer service!
10/12/2019
Ulric C. VERIFIED CUSTOMER
My Service Representative Man Wong made sure my vehicle was read by the request time.
10/12/2019
Patricia S. VERIFIED CUSTOMER
The wait time for induction and service was less although I think that is due to the efficiency of the Lexus technicians. Julien was very professional:,he explained what this service would entail and after the service, he reviewed the results. I appreciated that extra touch.
10/12/2019
Anna L. VERIFIED CUSTOMER
Very nice service . I will give the 5 stars
10/12/2019
Ying H. VERIFIED CUSTOMER
Edgar was the best service advisor from Longo Lexus. His manger was extremely helpful as well. Highly recommend to others.
10/12/2019
Gary M. VERIFIED CUSTOMER
Edger was the most helpful service advisor and updated me frequently during the day.
10/12/2019
Ticha B. VERIFIED CUSTOMER
Thanks to John. Even though he’s a new service team member, he has provided me with A++ service. He has communicated with me throughout the process from service, to loaner car to picking up and updates. I hope he remains with Longo Lexus for years to come. Thanks to him and your team for the great service.
10/12/2019
Kehan W. VERIFIED CUSTOMER
She is very nice very profecianal!
10/12/2019
Jerry W. VERIFIED CUSTOMER
Excellent.
10/12/2019
Felicitas T. VERIFIED CUSTOMER
The car was promised to be done in 2 hours but it takes 4 hours before the car was and I need to follow up for an update.
10/12/2019
Robert O. VERIFIED CUSTOMER
Knowledgeable and freinfly
10/12/2019
KORINA M. VERIFIED CUSTOMER
Affable. Was very prompt, made sure I was in and out as quick as possible!
10/12/2019
Germa B. VERIFIED CUSTOMER
Satisfied
10/12/2019
Andy Y. VERIFIED CUSTOMER
I am very satisfied with Longo’s service and I will keep doing business with Longo.????
10/12/2019
Jeffrey Y. VERIFIED CUSTOMER
Received our car on time.
10/12/2019
Hugo H. VERIFIED CUSTOMER
David is very helpful when it comes to getting my car serviced at longo Lexus. David has always provided me with the best customer service at Lexus. He always lets me know what I need for my car if it’s running fine or any concerns he really looks out for the customer. Thank you Lexus