After the service I normally get my vehicle detailed by dealership before. But this time my vehicle was still stained and dusty. I don’t think this is Longo standard. I don’t have to compare this service with MB, BMW and other Lexus dealers but even Honda and Toyota provide better services than the service I got from Longo. My wife and I am very disappointed.
10/24/2020
Tonya D. VERIFIED CUSTOMER
Ok
10/23/2020
George M. VERIFIED CUSTOMER
Rudy Ayala went out of his normal service duties, when I asked for help paring my iphone to my vehicle. But then again “service “ is why I bought my vehicle at this Longo Lexus dealership.
10/23/2020
Jose G. VERIFIED CUSTOMER
David Parada is an excellent service tech always has a answer to my questions. He is very courteous and polite and update you on your vehicle
10/23/2020
Charlotte W. VERIFIED CUSTOMER
Thanks guys.
10/23/2020
YING C. VERIFIED CUSTOMER
Thank you for your help!
10/23/2020
TEDDY L. VERIFIED CUSTOMER
Great service, but need to turn in next morning, warnings light is on again
10/23/2020
Mariela M. VERIFIED CUSTOMER
Was very helpful and responded promptly to my emails. Very happy with the service
10/23/2020
Connie W. VERIFIED CUSTOMER
Rene Reynoso provided excellent service. He kept me informed on status of repairs to my IS 250 and was extremely efficient in providing results.
10/23/2020
Hock Y. VERIFIED CUSTOMER
Great customer service. Timely and efficient t
10/23/2020
Torrey D. VERIFIED CUSTOMER
Thank you James Palmer for your kindness and helpfulness.
10/23/2020
Thurston R. VERIFIED CUSTOMER
I was very satisfied with my service at the dealership today. Mr Yang was very pleasant and professional.
10/23/2020
Shun H. VERIFIED CUSTOMER
He is honest and does due diligence.
10/23/2020
Kristy M. VERIFIED CUSTOMER
The service has improved immensely. Last service we had many errors and this service was excellent. Thank you! Thank you for changing our minds in a positive way.
10/23/2020
Annie T. VERIFIED CUSTOMER
Professional care, courteous manner ! I liked it.
Good recommendation to relatives and friends.
10/23/2020
Andrea H. VERIFIED CUSTOMER
Man Wong was friendly, knowledgeable and helpful as he always is. He is an outstanding asset to your dealership.
10/23/2020
Stacy H. VERIFIED CUSTOMER
Very attentive! I appreciate being updated on my vehicle status.