Edgar was great! Although I do miss Mike, I hope he is brought back. I was surprised that all of my seat adjustments were reset. When I pushed the button to return it to my set up it had been completely changed. Not sure why this happened, it had not happened before, and this was a very minor service.
12/31/2020
Ka N. VERIFIED CUSTOMER
Francis always update me what is going on with my vehicle also when is my next service and maintenance. Thank you always great service
12/31/2020
Herbert D. VERIFIED CUSTOMER
great service
12/31/2020
Lily Y. VERIFIED CUSTOMER
Very good
12/31/2020
MARIA R. VERIFIED CUSTOMER
They were really disorganized where people can wait while they are waiting to be call, and they didn't washed my car they just cleaned up with a towel because it was a lot of towel marks with dust in the windows and windshield because it was rainy the day before that's why I noticed.
It took almost three hours to be ready just for 100000miles service.
Thank you
12/31/2020
Joe M. VERIFIED CUSTOMER
Was satisfied with the service I received.
12/30/2020
Justin P. VERIFIED CUSTOMER
Edgar was very courteous and professional. The check-in process was a 15 minute waiting time, and the car pickup after payment was made to the cashier took long too presumably all the delays were due to the pandemic of limited personnel available. Thanks!
12/30/2020
JANET S. VERIFIED CUSTOMER
His service was superior. My purse was stolen. He directed me to the insurance co. They paid for new car locks. Saved me $1000!
12/30/2020
Tawny H. VERIFIED CUSTOMER
Thank you.
12/30/2020
Scott W. VERIFIED CUSTOMER
My service writer, Kelly, was very good. Good info, time table, options, etc. However, my engine compartment got very dirty from the blown hoses. The mechanic could have spent 15 seconds wiping off the stains in the black plastic under the hood, but didn’t. It means a lot to get a clean car ANd a clean-looking engine back as it looks as if something has been done under the hood.
12/30/2020
Monique L. VERIFIED CUSTOMER
James Palmer was excellent!
12/30/2020
Arturo R. VERIFIED CUSTOMER
Excelente
12/30/2020
Luigi A. VERIFIED CUSTOMER
Frank is very honest and gentle with his customers. He is very patient and pleasant and these days that is very rare. Thanks Frank.
12/30/2020
Susan Z. VERIFIED CUSTOMER
He is very kind and helpful.
12/30/2020
Albert H. VERIFIED CUSTOMER
Probably not coming back.
12/30/2020
Xochitl H. VERIFIED CUSTOMER
Jennifer is very helpful! She explains exactly what I need to the shop and always have a successful outcome! Thank you so much
12/30/2020
Jay P. VERIFIED CUSTOMER
Super good service and right advice , not pushing for sale like sales man
12/30/2020
Frank L. VERIFIED CUSTOMER
Thank you for calling me and scheduled a recall service for me. It saves me lot of time and be so easier to make it get down.
12/30/2020
John H. VERIFIED CUSTOMER
Kelly Yang is the best!
12/30/2020
Karin M. VERIFIED CUSTOMER
Excellent service all the way around, as always!
Thank you,
Karin and Don Moser