James provided excellent and professional customer service.
2/13/2021
Jerald S. VERIFIED CUSTOMER
My service advisor is excellent!
2/13/2021
DENISE R. VERIFIED CUSTOMER
Edgar kept me updated throughout.
2/13/2021
Phillip W. VERIFIED CUSTOMER
Edgar Anzaldo was extremely efficient in his duties and I was back on the road in no time.
2/13/2021
BRIAN L. VERIFIED CUSTOMER
Francis was a great advisor. Actually, he’s been the best one that I’ve worked with during my time with longo Lexus. Definitely recommend him and would go back to him for any issues.
2/13/2021
Ruby G. VERIFIED CUSTOMER
Thank you Edgar! My car is perfect. Thanks for all your help!
2/13/2021
KENNETH H. VERIFIED CUSTOMER
I enjoyed my conversation with Frank, not getting out much and it was nice. Everything was done on my vehicle including special requests. Much appreciated.
2/13/2021
Jay S. VERIFIED CUSTOMER
Beau was wonderful. Really helped me with all my questions. The service department and the loaner department went above snd beyond. Such a great experience.
2/13/2021
Avegail L. VERIFIED CUSTOMER
Edgar made my day better, after a back & forth calls that started at 7am he was the one who was clear & direct to talk to. He was polite & patient.
2/13/2021
ESTELA V. VERIFIED CUSTOMER
I enjoy the professional, friendly staff members at Longo especially working with Mr Reynoso to service my vehicle.
2/13/2021
BRIAN W. VERIFIED CUSTOMER
My driver seat issue still exists. I’ll probably make an another appointment or keep monitoring it until it gets more perceptible. Thanks for your service.
2/13/2021
LAY H. VERIFIED CUSTOMER
Good
2/13/2021
Daniel P. VERIFIED CUSTOMER
Always a good experience...
2/13/2021
PHILIP A. VERIFIED CUSTOMER
Robin Ho is very professional. He explained me clearly what is going to be done on my car. Also he is a very patient individual when explaining what I need to know.
2/13/2021
George N. VERIFIED CUSTOMER
I have no complaints. Always treated like royalty in your place! Thanks
2/13/2021
Janet M. VERIFIED CUSTOMER
Thank you so much for helping me with everything!! You are the best and excellent customer service!!! My car is perfect now!!! Thank you for keeping me updated on my car daily! You can Clem are fantastic!!! You are both so knowledge and willing to help !!
I will continue too recommend Longo Lexus to my family and friend!!!
Thank you so much !!!
2/13/2021
Barbara G. VERIFIED CUSTOMER
I appreciate the your pickup and drop off options especially during the COVID lockdown. It was easy to schedule the time.
2/12/2021
Hiep D. VERIFIED CUSTOMER
Robin was really helpful to me. I’m glad he is my advisor. I’m going to seek his help for a very long time
2/12/2021
Eric W. VERIFIED CUSTOMER
The service has been handled great. My service advisor Beau has done an excellent job taking care of my service needs.
2/12/2021
TIFFANI S. VERIFIED CUSTOMER
Rene was great! He made sure I was taken care of and also didn’t haggle me and only told me what was necessary. I will definitely becoming here instead of Tustin Lexus!