Thank you Jim! Your patience & kindness are always appreciated.
Sincerely,
Mrs. Addie A
4/3/2021
Kattie L. VERIFIED CUSTOMER
i have clearly told the advisor that the small light inside the back trunk broken but she mistakenly wrote down is the back light. did not got replaced when i pick up my car. and was told that i need to go back again next time ! very disappointed experience.
4/3/2021
Mirna S. VERIFIED CUSTOMER
I left my sunglasses in the glove compartment of my car,when they return the car to me the sunglasses were gone,NOT there just the case.I told both Robin Ho and Man Wong my service advisor,he said he was going to follow up with me over the phone.
4/3/2021
Christina M. VERIFIED CUSTOMER
Great job Man Wong!
4/3/2021
Hillary T. VERIFIED CUSTOMER
Thank you for the excellent service as always!
4/3/2021
JEFF Z. VERIFIED CUSTOMER
Very satisfy with the quality service
4/3/2021
Amiel A. VERIFIED CUSTOMER
It’s a perfect and nice experience
4/3/2021
Daming Y. VERIFIED CUSTOMER
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4/3/2021
MALAKAI V. VERIFIED CUSTOMER
The communication was easy, fast, and clear.
4/3/2021
Christian S. VERIFIED CUSTOMER
My car looks amazing! Thank you and the service is awesome I love I can pay ahead of time quick easy and fast! Always satisfied!
4/3/2021
Dennis H. VERIFIED CUSTOMER
Francis made us feel welcome and the service was def a great luxury experience and it helps us love Lexus even more
4/3/2021
Karly M. VERIFIED CUSTOMER
Robin was very helpful and kind
4/3/2021
Joy G. VERIFIED CUSTOMER
Beau was great! Very efficient & helpful
We are extremely satisfied! Thank you!
4/3/2021
Sheakh K. VERIFIED CUSTOMER
She was great! Very nice and friendly, and was able to get my car serviced Much sooner than expected, so I appreciate that!
4/3/2021
Lawrence C. VERIFIED CUSTOMER
Took the time to explain the issues with my car. Applied discount.
4/3/2021
Raouf M. VERIFIED CUSTOMER
Mr. Palmer was professional and courteous. He texted me when the car was almost ready. He invited me to his office and briefly explained their findings about the brakes condition, tires.. etc I was grateful and appreciated his service.
4/3/2021
Pearl M. VERIFIED CUSTOMER
Good services
4/3/2021
Vitoon D. VERIFIED CUSTOMER
N/A
4/3/2021
Minjie C. VERIFIED CUSTOMER
Excellent service
4/3/2021
Juan L. VERIFIED CUSTOMER
This is my second visit to Longo Lexus, Rodolfo remains a fantastic representation of quality service. This time I had the opportunity to experience service from Rodolfo’s colleague (can’t recall his name) who helped me as I arrived earlier that scheduled and Rodolfo was not yet in the office (I was very early). Rather than have me wait, I was helped, fantastic customer service!