your staff should tell me first."Today is maintenance is not free. I have to change you $125" and then say you have to pay afterward.
4/30/2021
Denis P. VERIFIED CUSTOMER
Flatbed driver is awesome. Very efficient & professional. Man Wong is the best. Kept us informed throughout the process. Really took care of us.
4/30/2021
CHAU B. VERIFIED CUSTOMER
Good !
4/30/2021
XIAOFEI L. VERIFIED CUSTOMER
????
4/30/2021
AURORA R. VERIFIED CUSTOMER
Good service on time
4/30/2021
Nancy T. VERIFIED CUSTOMER
When I went to the dealership on Tuesday, Beau extended his assistance when I apparently skipped the whole line of cars waiting outside the service department. He was patient and knowledgeable in meeting my need to get a complete new key and remote made. The process was very easy, only because of having Beau giving me the full run down! Today I drove away with new keys and a big smile on my face!
4/30/2021
Oscar R. VERIFIED CUSTOMER
Happy with the service
4/30/2021
DEBORAH J. VERIFIED CUSTOMER
Mr. Wong was very professional and kept me informed regarding my vehicle
4/30/2021
Lauren P. VERIFIED CUSTOMER
James was friendly, attentive, and provided all the details about my service once it was complete.
I love the service provided at Longo Lexus!
4/30/2021
YESSIKA A. VERIFIED CUSTOMER
She was great and helpful. I’m very happy with the experience.
4/30/2021
TING M. VERIFIED CUSTOMER
The lady is rude and scary
4/30/2021
Stephanie M. VERIFIED CUSTOMER
Edgar was FANTASTIC! Thank you!
4/30/2021
LISA L. VERIFIED CUSTOMER
Good service, no comments so far. Thank you!
4/30/2021
TAMMIE D. VERIFIED CUSTOMER
It was a pleasure working with Francis as it has always been for the last 19 years that I’ve been a Lexus owner.
4/29/2021
Linda D. VERIFIED CUSTOMER
This time around was okay however, I took my car in for the same problem six months ago and was informed that everything was fine. This time around they indicated they heard and found the problem, if they had told me this 6 months ago I could have saved myself a considerable amount of money given the information that was provided to me after they inspected my vehicle. My only reason for purchasing a Lexus was because of the mechanical department. I am somewhat skeptical going forward.......
4/29/2021
Beyonce C. VERIFIED CUSTOMER
I hope I can enjoy some snacks while waiting as before.