I’m so happy and blessed to have him as my service advisory he helps the all family of all our need with regard to our car
5/16/2021
Saul C. VERIFIED CUSTOMER
Experienced, professional 5 star service. Followed up on my work order and made sure my car was fixed right the first time.p
5/16/2021
Hector G. VERIFIED CUSTOMER
Mr John was super polite, he keep me informed about my vehicle!!
Thank you
5/16/2021
Richard E. VERIFIED CUSTOMER
I came in for 70,000 mile check up for my Lexus. Before the visit I went over the details of the work for this service. When all the work was completed I was told additional work should be done for usual maintenance at this time. Had I known I would have planned my day differently and would have stayed the extra two hours for this additional work.
5/16/2021
Dominic T. VERIFIED CUSTOMER
Thanks for the service
5/16/2021
PAULINE L. VERIFIED CUSTOMER
Very helpful and provided great service!
5/16/2021
Jose G. VERIFIED CUSTOMER
Very experienced person and straight business.
5/16/2021
Donald L. VERIFIED CUSTOMER
He’s professional
5/16/2021
Catalina P. VERIFIED CUSTOMER
My experience was ver positive. Lexus Service advisor and Lexus team members made me feel like a valued customer!
5/16/2021
Sharon W. VERIFIED CUSTOMER
No complaints. Beau does your company superb.He represents you well and should receive a raise. Thank you. Our needs were met. We've been receiving your services for 13 years. Sharon W
5/15/2021
ASHLEY G. VERIFIED CUSTOMER
Frank is always providing the best service to his customers I love working with him and taking my lexus to him
5/15/2021
Kiana G. VERIFIED CUSTOMER
Beau went above and beyond to accommodate me and fix the issues I was having with my navigation. I appreciate how professional and genuine he was.
5/15/2021
Oscar G. VERIFIED CUSTOMER
Everything was just fine.
I paid for my service online before getting there.
Never had I got a welcome like I did with your receptionist like I got.
Like I said I paid in advance, two people came up before me, when I came up she was annoyed for some reason.
I came up she had the rudest attitude and I came up to her saying I was picking up my car..
gave more of an attitude and said, who was my rep.. I did say so many of them I didn’t get his name, I told her I payed online and she saw I payed, she then changed her attitude... looked over got my key and diss missed me.
Last time I came this didn’t happen, that lady seemed rushed and rushed all of my day after this... not a good element to have at the front end. Thank you
Question????
Is it true we get equal “attention” and “service” we are not.
After the receptionist saw I had payed online she changed her attitude to positive and I just ask my self if she wants easy work...
Take in consideration please and any questions or doubts please contact me.
Thank you,
Oscar G
5/15/2021
Baldemar C. VERIFIED CUSTOMER
Always great service this time it was phenomenal. I was in and out faster than I expected, Jennifer Lew was a great help. The maintenance team or service department repaired /serviced my vehicle extra quick I was able to go out and about my day. Thanks again. Sincerely: Baldemar C
5/15/2021
Rosemary T. VERIFIED CUSTOMER
????
5/15/2021
Robert M. VERIFIED CUSTOMER
Very professional and helpful.
5/15/2021
Esteban H. VERIFIED CUSTOMER
Great attentive service.
5/15/2021
John T. VERIFIED CUSTOMER
Excellent
5/15/2021
Lynsey H. VERIFIED CUSTOMER
Francis was great and very accommodating. Answering and returning phone call promptly.