I left my water bottle and Jim and the staff were able to locate it and kept it for me until I returned for my car! Wonderful!
5/16/2021
Harry B. VERIFIED CUSTOMER
Professional and courteous service.
5/16/2021
Ebony M. VERIFIED CUSTOMER
No comment
5/16/2021
DAVID M. VERIFIED CUSTOMER
As always, Jim was very professional
5/16/2021
Kasalyn T. VERIFIED CUSTOMER
Timely check in. Reviewed details of service, and they took time to address my concerns separately and adequately.
5/16/2021
Luca G. VERIFIED CUSTOMER
Always great professional service, keep it up...
5/16/2021
Letrinh T. VERIFIED CUSTOMER
Beau is professional and knowledgeable. I had a wonderful experience working with him.
5/16/2021
Barbara N. VERIFIED CUSTOMER
The care and concern extended by this advisor was great. My previous service advisor , Daniel was no longer with Longo & I was concerned with a new person but Rodolfo fulfilled the expectations that I had enjoyed for years
5/16/2021
Mary S. VERIFIED CUSTOMER
The service was exceptional from checking in to checking out.
5/16/2021
Frank W. VERIFIED CUSTOMER
Cool
5/16/2021
ANA A. VERIFIED CUSTOMER
Excellent service!
5/16/2021
Janett R. VERIFIED CUSTOMER
Great service
5/16/2021
Sandra R. VERIFIED CUSTOMER
Explain throughly my service agreement.
5/16/2021
Artemio R. VERIFIED CUSTOMER
Good service no rework
5/16/2021
Robert L. VERIFIED CUSTOMER
He was very informative, thorough, and patient. Thank you for the input and recommendations.
5/16/2021
Richard P. VERIFIED CUSTOMER
Great experience with Edgar very knowledgeable and answered all my questions
5/16/2021
Debra V. VERIFIED CUSTOMER
Edgar is awesome! He makes the process easy and stress free. Each time I leave the dealership, I’m grateful for Edgar and his guidance.
And the detail job was top notch!
5/16/2021
ERWIN G. VERIFIED CUSTOMER
Just improve on washing the vehicle properly. My car was still dirty from inside and couple drops of water on my car
5/16/2021
Tiffany N. VERIFIED CUSTOMER
Michael was very professional and helpful! He answered all questions I had and was very descriptive and detailed with his work. He also answered his phone calls and provided me with the information in a very timely manner.
5/16/2021
PAUL O. VERIFIED CUSTOMER
We have two Lexus vehicles which we have serviced at Longo Lexus - Frank Lorusso remains our Service Advisor - we developed an excellent relation. On this visit Baou Ly assisted me sign in as I arrived before Frank. Service Manager Clem Cisneros was having their morning briefing when I arrived. My problem was detected and repaired. We will continue to have Longo Lexus service our vehicles.