Julien was very attentive. Great customer service as always!
8/13/2017
Cheryl W. VERIFIED CUSTOMER
Everything was good and done on time customer service A1 thank you
8/13/2017
Sofia G. VERIFIED CUSTOMER
Thanks to Beau for explaining the service that was going to be performed on my car. He made sure to explain it in a way I could understand. I truly appreciate that.
8/13/2017
Alice T. VERIFIED CUSTOMER
Having my car serviced with Jennifer Nam is always a pleasure and something I look forward to when I bring my car in at Longo Lexus.
8/13/2017
Eileen P. VERIFIED CUSTOMER
Eliseo was great!
8/13/2017
Joanne W. VERIFIED CUSTOMER
Jeniffer is very knowledgeable and helpful. She delivered excellent service
8/13/2017
Wei L. VERIFIED CUSTOMER
Completely satisfied
8/13/2017
Kevin T. VERIFIED CUSTOMER
Jennifer Nam is very helpful and professional. She has been helping me on servicing both my Lexus Is250 and is350 for more than few years. She always resolve all my car issues. Thank you Jennifer!
8/13/2017
Fadwa A. VERIFIED CUSTOMER
I always look forward to seeing Jennifer. She goes out of her way to make her clients feel welcomed. She provides excellent customer service. Jennifer is also attentive and thorough when explaining the progress of my vehicle. She goes above and beyond to make me happy and I am!!! Thank you Jennifer!!!
8/13/2017
Rona M. VERIFIED CUSTOMER
Longo Lexus is my favorite Lexus dealership, and I know that my car will always receive the best service! Your service area is impressively clean & looks great with the redesign! ????free water, soda, coffee, fruit, too!!
Thank you for providing a complimentary rental car and topping off my gas tank on this recent service – to repair the passenger airbag, due to recall. I was also concerned about the driver's side airbag...but Frank explained the driver's airbag was a different manufacturer. I've been very pleased with my car despite all the recalls. I wish they hadn't trimmed the accelerator pedal on an earlier recall – it doesn't look nice and it feels awkward when driving sometimes.
8/13/2017
Gary H. VERIFIED CUSTOMER
She took very very good care of my car.
8/13/2017
Phong N. VERIFIED CUSTOMER
Excellent service!
8/13/2017
Richard M. VERIFIED CUSTOMER
Mr. Palmer was very pleasant and professional. He explained everything they were going to my car and sent me updates throughout the day.
8/13/2017
Cecilia S. VERIFIED CUSTOMER
Wait time once car was ready for pick up was long
8/13/2017
Amy L. VERIFIED CUSTOMER
David is very thoughtful and helpful!
8/13/2017
Emma N. VERIFIED CUSTOMER
Ok
8/13/2017
Josephina Y. VERIFIED CUSTOMER
jennifer was a great communicator to me regarding all repairs and any needed additional repairs. i will look to jenn for future appointments
8/13/2017
Nona O. VERIFIED CUSTOMER
Jen is always great with follow up and service!
8/13/2017
David B. VERIFIED CUSTOMER
Frank Lorusso is one of the reasons that I have my RX 350 serviced at Longo Toyota. He provides complete service in repairs/ servicing of my vehicle. As an experienced manager of personnel, I believe that Frank exemplifies the true meaning of 'Lexus'. I am sure that any corporation would be trilled to have Frank as part of their organization. Lexus provides the training of their personnel and the corporation hopes that with that training the quality of Lexus Is realized. With individuals like Frank, Lexus goals are realized. Thank you Lexus for the service and for individuals such as Frank. Sincerely, David B
8/13/2017
Rae H. VERIFIED CUSTOMER
Very good job with John Chang. He was gave me a expedient, related and happy day today. I was so grateful to him. Thank you very much!!