Great communication and keeping me informed about my car!
10/20/2017
Elvis C. VERIFIED CUSTOMER
Robin was very helpful and professional. He was very quick to update me about my vehicle and the repairs needed. He also broke down the repairs to me and how much everything will cost in an easy to understand way. I will definitely come back to Longo for my next repair/maintenance.
10/20/2017
Ryan G. VERIFIED CUSTOMER
Great service!
10/20/2017
Anthony F. VERIFIED CUSTOMER
It took 1.5 hours for an oil change.
Tech reset tire rotation reminder without doing tire rotation.
10/20/2017
Jeffrey F. VERIFIED CUSTOMER
Mike is good
10/20/2017
Belinda V. VERIFIED CUSTOMER
Thank you Frank for making me comfortable with every step of the process. I enjoyed working with you.
10/20/2017
Kenny W. VERIFIED CUSTOMER
Nice, good service.
10/20/2017
Thu Thuy. VERIFIED CUSTOMER
I do not have Eric as I requested even I made an appointment 1 week ahead of time and they just sent me to a cashier to pay when they finished without anybody explaining the works and my car’s condition
This is the worst experience since I have had my car at Longo
10/19/2017
Lisa L. VERIFIED CUSTOMER
Great experience at the dealer and the service there. Kelly Yang is great. One small feedback though...it would be great if there is a small working room that I can use to work for a couple hours while waiting for the car to be ready. Need a quiet place for conference calls with no music in the background. That way, I don’t need to loan a car for a few hours driving back and forth. I m sure most mobile worker would love that feature. Thanks,
10/19/2017
Yu L. VERIFIED CUSTOMER
He is ver helpful
10/19/2017
Jessica R. VERIFIED CUSTOMER
Had a great first time maintenance experience! It was convenient timely and I was nothing less than pleasantly surprised. Major kudos to the team members in charge of the daily operations.
10/19/2017
Lee B. VERIFIED CUSTOMER
All of my reqest were addressed and in timely fashion thank you very much
10/19/2017
Sean W. VERIFIED CUSTOMER
Very much appreciated his quality service
10/19/2017
Phira Y. VERIFIED CUSTOMER
My customer service experience was excellent with David. He informed me on the status of my vehicle if and when ready and what needs to be done. I would ask for him again in the future.
10/19/2017
Diane C. VERIFIED CUSTOMER
Edgar was awesome with his customer service skills he kept me co stantly informed on the status of my vehicle. If servicing my car wasn't so expensive I would go back.
10/19/2017
Patrick S. VERIFIED CUSTOMER
Man Wong is always very easy to deal with, and is very accommodating. He does a good job of explaining everything going on with our car, as well as letting us know what will be needed in the future.