Jennifer is always quick to respond, professional, friendly, and easy to work with.
3/7/2018
LETICIA C. VERIFIED CUSTOMER
Robin was great. He made sure to look thoroughly through my bill and actually caught that I was going to overpay for service. I really appreciate him taking the time. He was also very kind in letting me know to pick up my vehicle a but later to make sure my rugs were dry. That’s especially important when you have kids! Thanks, Robin!
3/7/2018
BLANCA E. VERIFIED CUSTOMER
Daniel Perez posses the best customer service skill I've ever experienced. He knows what to ask to obtain first hand information to make your car experience the smoothest possible. Keep up the great work!!
3/7/2018
Skye K. VERIFIED CUSTOMER
once again, beau ly provided excellent customer care & he makes our service experience wonderful... we would buy more lexuses @LONGO just cuz we r more than satisfied w his service...
thanQ again, beau! ??
3/7/2018
RECAREDO T. VERIFIED CUSTOMER
Thank you Mr Frank Lorusdo for your efficiently in
Servicing our car. You were vey detailed in his concern with regards
to the insurance coverage of our car that we were unaware of.
Thank you Longo Toyota for the doughnuts n other goodies that made
our waiting a peasant one. And of course thank you for the
quality service.
3/7/2018
Patricia I. VERIFIED CUSTOMER
Edgar did everything he could to resolve the problem with my Lexus. Excellent service!
3/7/2018
MELQUIADES M. VERIFIED CUSTOMER
I have been your customer for 14 years very happy with service
3/7/2018
SUSAN P. VERIFIED CUSTOMER
Edward was professional and courteous. He put me in a brand new NX with only 8 miles on it for my loaner car. I was not even expecting that special treatment. Longo you are the candle on my birthday cake. Renee in the service deptartment was also professional and courteous. He took care of me promptly and reassured me my tire could be looked at immediately. He put the smile on my face! Ryan in the car loan department had the brand new NX waiting all ready to go. He was professional, courteous and thrilled to see me so happy. Longo just when I don’t think it could get any better than my previous experience you top it off with the beautiful NX loaner. You are the sunshine in my day. Thanks Longo!
3/7/2018
RIZA A. VERIFIED CUSTOMER
Great service everyone was friendly
3/7/2018
ZEPUR O. VERIFIED CUSTOMER
Excellent customer service and smooth quick process.
3/7/2018
ARTHUR P. VERIFIED CUSTOMER
It was a very satisfactory & courteous experience. Jim kept us well informed about our car.
3/7/2018
TIMOTHY M. VERIFIED CUSTOMER
Excellent & Well Care
3/7/2018
TEODORA K. VERIFIED CUSTOMER
Everything was done in a timely manner. Thanks!
3/7/2018
JENNIFER S. VERIFIED CUSTOMER
I was satisfied with the level of service but wasn’t entirely satisfied with the assessment of the vehicle. I will do as recommended in regards with the type of fuel but if the issue persists, I will have to come back. Thanks for your all of your help today.
3/7/2018
KENNY D. VERIFIED CUSTOMER
Very good
3/7/2018
Seun M. VERIFIED CUSTOMER
Very much always thx.
3/7/2018
JUDE A. VERIFIED CUSTOMER
Many many thanks to the whole team! From the attendants loaners and of course Kelly!
3/7/2018
Sarah L. VERIFIED CUSTOMER
Everyone was super friendly and helpful! Easy getting in and out of there in no time.