Search

Real Reviews from VERIFIED CUSTOMERS
Warren K. VERIFIED CUSTOMER
He is very friendly and nice. Also he knows what he supposed to do.
7/26/2018
Ronald R. VERIFIED CUSTOMER
Jennifer Nam is very personable, professional and knowledgeable. She is an excellent representative for your company.
7/26/2018
Natalie H. VERIFIED CUSTOMER
I waited over 3 hours for a oil change
7/26/2018
Arthur M. VERIFIED CUSTOMER
Great Service
7/26/2018
MARIA D. VERIFIED CUSTOMER
Excellent and efficient service!
7/26/2018
John L. VERIFIED CUSTOMER
It was great overall. Thank you!
7/26/2018
Janet C. VERIFIED CUSTOMER
Satisfactory
7/25/2018
Deborah M. VERIFIED CUSTOMER
Man Wong gets the job done. He is an asset to your team. He always keeps us informed as to the status of our car. We are lucky to have him as our service representative
7/25/2018
Fatima L. VERIFIED CUSTOMER
Beau is extremely courteous,always looking for the interest of clients. He provides an outstanding service. He's very knowledgeable and he has the ability to explain the best options that sued customers needs. Thank you for an extreme service. Longo it is the Best Lexus dealer. Sincerely Fatima L
7/25/2018
Rhonda R. VERIFIED CUSTOMER
Man Wong is fantastic!
7/25/2018
Frank C. VERIFIED CUSTOMER
I am so happy that he could provide the best service to my car.
7/25/2018
Amy L. VERIFIED CUSTOMER
Very nice and to the point!
7/25/2018
Thu Y. VERIFIED CUSTOMER
I am very impressed with how Mr. Ho and his team provided service to my vehicle through using his knowledge and expertise. I was also surprised that Mr. Ho accepted my phone call to address my concern and willing to plan on an intervention with me as to how to address my vehicle’s concerns. He also delivered when he said that he would make sure I have a rental on Monday when I drop my vehicle off for him to follow up...Thank you very much, Robin Ho
7/25/2018
Nancy M. VERIFIED CUSTOMER
Kelly is a personable and knowledgeable professional. I was impressed with his helpfulness during a previous service appointment, and he was just as helpful this time. He was not hurried, enabled me to ask questions about my vehicle, and provided recommendations for future visits. The work on my Lexus was completed earlier than promised. He is a great asset to the service department at Longo.
7/25/2018
Myrna G. VERIFIED CUSTOMER
Kelly is the most Friendly
7/25/2018
Cynthia T. VERIFIED CUSTOMER
My first interaction with Kelly and I must say I was immediately at ease. He proved to be very personable and very helpful, yet maintaining the professional demeanor expected of a business associate. He ensured all my needs were met and readily answered my inquiries. Thank you for your service, Kelly!
7/25/2018
Gifty B. VERIFIED CUSTOMER
Very pleased!
7/25/2018
Phillip T. VERIFIED CUSTOMER
Mike eisenman has superb customer service!
7/25/2018
Stephen S. VERIFIED CUSTOMER
Eric was very helpful and worked very quickly. Great service!!
7/25/2018
Audrey S. VERIFIED CUSTOMER
I drive a long way to Longo because I am very satisfied with the service Man provides. I bought my first Rx300 in June 1998 and have been coming to Longo for service since. Armando and Paul were my 2 prior advisors and they too were excellent. I came very close to leaving Longo after the very miserable sales people I had to deal with on my last purchase
7/25/2018