The outstanding customer service that Mr Mielcarz provided should be acknowledged and commended. He was professional, helpful and courteous. His positive customer service skills reflect favorably on LEXUS of STEVENS CREEK.
4/13/2018
Erika M. VERIFIED CUSTOMER
Chet, Evan exceeded my expectations 10 xs over today!!!! Whatever you are paying them is not enough... I’m thinking about recruiting them to come work for me! Chet always takes care of me and Evan is super helpful remembers my name?? And is above and beyond helpful!!! Lexus service gets 5 Stars!!!!! My car looked like brand new when I left too :)))))))
4/13/2018
Fang C. VERIFIED CUSTOMER
Nathan has a warm personality and provided fantastic service to me. Very satisfied.
4/13/2018
Joseph S. VERIFIED CUSTOMER
Great service very professional and helpful I give him a golden star
thank you?
4/13/2018
Dean M. VERIFIED CUSTOMER
Smooth transaction.
4/13/2018
Anat M. VERIFIED CUSTOMER
Great service!
My only comment is that the process took a little too long.
I brought my car at 10:30 & picked it up shortly after 5:00
4/13/2018
HENRY T. VERIFIED CUSTOMER
James Luong is knowledgeable about the car and guide us what are needs to do with the car.. We will come back and prefer him to our friends
4/12/2018
MIMI Q. VERIFIED CUSTOMER
Thanks for the great service!
4/12/2018
NGAN N. VERIFIED CUSTOMER
Excellent
4/12/2018
HANSA S. VERIFIED CUSTOMER
Everything was Excellant. Check-In, Service and Completion Time, all were Excellant.
4/12/2018
BALASUBRAMANIAM A. VERIFIED CUSTOMER
Saini has a very courteous and very professional
when dealing with me . Highly recommend him for customer relations
4/12/2018
ANN F. VERIFIED CUSTOMER
I always enjoy when I get to work with Tony. He is very friendly, honest, and knowledgeable. Thank you very much!
4/12/2018
SHARON B. VERIFIED CUSTOMER
Thank you for your assistance today, James. It was a pleasure meeting you and we appreciated your guidance!
4/12/2018
Samineh N. VERIFIED CUSTOMER
Marshall is the best!
4/12/2018
TONYA H. VERIFIED CUSTOMER
Ramsin is great, but the car wash is always sub-par. Windshield and side mirrors were filthy. If you offer a car wash, raise it to the standard Lexus is known for; not a quickie gas station wash.
4/12/2018
SUSANA T. VERIFIED CUSTOMER
Excellent service
4/12/2018
Esam A. VERIFIED CUSTOMER
Frank numbers 1. He’s very kind , honest , frandly, .
Thanks frank for all your help.
4/12/2018
Larhee W. VERIFIED CUSTOMER
Thanks for the prompt service, even though I had to have my car trucked in and didn't have an appointment. Having a loaner car available really makes life so much easier.
4/12/2018
DENUTA S. VERIFIED CUSTOMER
Great service with a smile by Gary Shelfield and Lexus team .Thanks again. Sincerely Danuta Skrzypiec