Melissa was great. Really took the time to make sure that all of my concerns were addressed . She didn’t push any unnecessary services and was communicative thru the entire process. Very satisfied with my experience!
9/27/2019
Yelena B. VERIFIED CUSTOMER
Thank you so much!
9/27/2019
LINDA L. VERIFIED CUSTOMER
Wonderful customer service! Ramsin was courteous, professional, and made sure that all my concerns were addressed. Thank you for a great experience!
9/27/2019
Abby K. VERIFIED CUSTOMER
Fabulous car
Fabulous service
Fabulous service adviser .
9/27/2019
Michael M. VERIFIED CUSTOMER
Steve went above and beyond to make sure I was taken care of. He accomodated my rescheduling needs, made sure my car was serviced and repaired and helped me out with my parking sensor that was covered under warranty. Having service like this makes me want to continue my relationship with certified Lexus packages in the future.
9/27/2019
Evan S. VERIFIED CUSTOMER
Mike and Marshall good peeps!!
9/27/2019
Teresa R. VERIFIED CUSTOMER
Excellent service,thanks.
9/27/2019
YANQUN Y. VERIFIED CUSTOMER
Very good, thanks!
9/27/2019
Yoon L. VERIFIED CUSTOMER
The service was great! The people were very friendly and kind.
9/27/2019
Michael H. VERIFIED CUSTOMER
Thank you Marshall for the great service.
9/27/2019
Susan H. VERIFIED CUSTOMER
So glad you were still open at 6:57pm when I finally got there. Thanks!!!
9/27/2019
Chang K. VERIFIED CUSTOMER
Dru was very informative and helpful with the whole process. Thanks!
9/27/2019
Mohammad A. VERIFIED CUSTOMER
Recall document mention time for update between 2 to 3.
I drop off my car and wait up to 5:30 .
I think the time mention on recall need to be fix,.
My service advisor was great and I thinks home update me every 30 min of the status go recall.
Rgds, Mo. Sep,26, 2019 7:05 pm PST
9/27/2019
Shu-In H. VERIFIED CUSTOMER
Great service from Michael !
Expect my car didn't get wash and clean.
9/27/2019
Kathy F. VERIFIED CUSTOMER
Thank you so much!
9/27/2019
Sandeep P. VERIFIED CUSTOMER
Chris was super efficient, really considerate and for me a quick shuttle even if I hadn’t scheduled one before. I was in and out of there in less than ten minutes. He followed up throughout the day on the status. Really great service. Thank you!
9/27/2019
Terri C. VERIFIED CUSTOMER
Me. Carlos provides exceptional service . He is above and beyond to every service he provided to me
9/26/2019
Mark S. VERIFIED CUSTOMER
Thank you
9/26/2019
Leticia F. VERIFIED CUSTOMER
Dru as well as everyone at the service and Parts department were FANTASTIC! Thank you