Very satisfied with the service and courtesy and also the personable service advisor Michael Nagley. I felt well cared for and my vehicle was taken care of in a timely manner. Thank you!
10/6/2019
VAN-ANH N. VERIFIED CUSTOMER
Thank you for your help this morning
10/6/2019
Sylvia B. VERIFIED CUSTOMER
I was quickly in and out.
10/5/2019
Dennis M. VERIFIED CUSTOMER
We had a reoccurring sunroof problem which has been making road trips miserable to endure. The car received its 70,000 mile service and the sunroof was repaired properly. I appreciate receiving the car back in a timely and in perfect condition for our next trip.
Thank you,
Dennis
10/5/2019
Richard O. VERIFIED CUSTOMER
Would have been nice if tbey washed it. Very dirty when I received it. Everything else was satisfactory.
10/5/2019
KATHERINE P. VERIFIED CUSTOMER
I can’t even tell you how amazing I felt owning a Lexus and having somebody care how I feel. Tommy was the best service advisor I’ve ever had I am 53 years old and I have bone many vehicles. I have to say I am truly thankful that I have had this experience with Lexus. I think I will always remain a Lexus customerHey service and the service was amazing
10/5/2019
Yuanxiang W. VERIFIED CUSTOMER
Great service and great associate
10/5/2019
Kimman P. VERIFIED CUSTOMER
Tommy us extremely helpful; he explained everything in details. His service is beyond exceptional!
Thanks
10/5/2019
Shaukat K. VERIFIED CUSTOMER
Randy is the best service agent. When my car battery failed and I called him early in the morning , he accommodated me without an appointment and gave me a loaner car. He really went out of his way to take care of me and the vehicle.
Thank you so much Randy, you are the benchmark that other service agents should aspire to.
10/5/2019
Frank S. VERIFIED CUSTOMER
Outstanding personal service as always Marshall!
10/5/2019
Tianhong N. VERIFIED CUSTOMER
Nice service
10/5/2019
Fan W. VERIFIED CUSTOMER
Good people.
10/5/2019
Balasubramaniam A. VERIFIED CUSTOMER
Excellent customer service
10/5/2019
Kathleen N. VERIFIED CUSTOMER
Great experience thank you
10/5/2019
Sujata R. VERIFIED CUSTOMER
Dru was courteous, friendly and very professional. He informed me right away when an issue was found during routine maintenance and then got the issue resolved quickly. Excellent service.
10/5/2019
EDMUND A. VERIFIED CUSTOMER
Very nice customer service from Hes Miranda.
10/4/2019
Ron K. VERIFIED CUSTOMER
This is minor:
In getting into Lexus GX, I noticed wet shoe print on chrome edging on driver’s side. When I got home, took wet rag and cleaned it. Question, the floor mat on the driver’s side, I found in back, was that because floor was still damp? The 3 others were in place.
Overall, the experience was excellent.
Ron
10/4/2019
Hanh H. VERIFIED CUSTOMER
Dru spotted me as I waited for someone to approach my car for service. There were other major around but Dru was attentive and provided excellent customer service. Gary was awesome and a safe driver.
10/4/2019
Bianca M. VERIFIED CUSTOMER
Excellent service as always from all team members! Marshall always takes the time to thoroughly explain my service options to me and is so kind and helpful with scheduling me in, thank you for always accommodating me even with short notice appointment requests. You guys are great!