When I got my car back, I read the receipt. It’s stated that the tire pressure was set at factory specs. I noticed that my tire pressure was wayyyy off. I went ahead and did it myself. Bottom line, I paid a pretty penny for minor detailed work that was not complete. My front driver tire was set at 29, front passenger was set at 36, while the rears were set at 37. I was a little disappointed.
Thanks,
Albert
2/25/2021
Wilma L. VERIFIED CUSTOMER
Tommy is great. Very helpful, explains things well. Thank you!
2/25/2021
CHRISTEL S. VERIFIED CUSTOMER
Thanks Michael, as always being so honest and genuine when we bring our car in!! Really appreciate you and the staff at Lexus!!
Jerry and Christel
2/25/2021
Serena S. VERIFIED CUSTOMER
Found my new service manager!
2/25/2021
Julia P. VERIFIED CUSTOMER
Marshall has superior customer service skills. Very grateful he is assigned to my account. He goes over and above the call of duty and if he isn't already, I think he would make an excellent manager.
2/25/2021
Ruby A. VERIFIED CUSTOMER
Excellent service
2/25/2021
ADA S. VERIFIED CUSTOMER
Thank you for your help!
ADA S
2/25/2021
Linda E. VERIFIED CUSTOMER
I was treated with nothing but respect. Sophia was wonderful.
2/25/2021
Thomas D. VERIFIED CUSTOMER
Deep was great!
2/25/2021
Tejpal T. VERIFIED CUSTOMER
Great service as always.
2/25/2021
Randy A. VERIFIED CUSTOMER
Carlos was awesome and great service
2/25/2021
PAUL L. VERIFIED CUSTOMER
Tommy was excellent..
.kind, patient and helpfu; he is a major asset to your team and therefore deserving of reconition and greayer authority.
Dr. Paul M Lubeck
2/25/2021
Marques G. VERIFIED CUSTOMER
Thanks for the great service.
2/25/2021
Janice M. VERIFIED CUSTOMER
Paymon—thank you for your professionalism and attention to detail with my RX. You continue to treat my car as if is a member of your family’s car. It is because of you that I (and will) continue to buy Lexus and come to you for my car needs. I continue to thank you.
2/25/2021
JACQUELYN E. VERIFIED CUSTOMER
Ramsin is always going above and beyond. Today he went the extra mile to help me I’m a stressful situation of a flat tire and work demands.
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2/25/2021
Roy E. VERIFIED CUSTOMER
Randy it was a pleasure working with you on my lost key problem,you are the type of person that gets it done.
Thank you,
Roy E
2/25/2021
Craig C. VERIFIED CUSTOMER
Randy was great...as always! ????
2/25/2021
Nino A. VERIFIED CUSTOMER
I am very pleased with the service provided.
Thank you, Randy.
2/25/2021
Quoc T. VERIFIED CUSTOMER
Thanks very good service ????
2/25/2021
Jean M. VERIFIED CUSTOMER
The process is much improved. Looks like the pandemic made you do it better!