James was great. He is an outstanding service advisor. Curt Willson
5/25/2017
Debra I. VERIFIED CUSTOMER
Very professional and great customer service. I appreciated the service finishing ahead of what I had expected. Thanks!
5/25/2017
Dorothy L. VERIFIED CUSTOMER
Great as always. Love that you wash my car
5/25/2017
ROBERT B. VERIFIED CUSTOMER
Marshall worked hard to get my car back to me in time for a road trip I was scheduled to make. I will continue to request him to be my service advisor in the future.
5/25/2017
Sharad S. VERIFIED CUSTOMER
The service which I get from James is so consistent, efficient and friendly.
Thank you,
Sharad S
5/25/2017
Kristina J. VERIFIED CUSTOMER
My advisor was informative and accomodating even though I did not have an appt. My rear tire needed fixing due to a nail and he was able to have it done at no cost, and included a car wash. It was my first time at this service center because I moved to Santa Clara last week. I will be back at this facility for all my service needs.
5/25/2017
Vivian T. VERIFIED CUSTOMER
Andrew was outstanding. However, the service
department did not ensure that the seat set switches
were functioning properly before returning
my car. Also, there was a good deal of grease
left on my upholstery.
5/25/2017
Richard W. VERIFIED CUSTOMER
Wonderful
5/25/2017
MARISA B. VERIFIED CUSTOMER
Very happy! Thank you. James was great.
5/25/2017
DINAH C. VERIFIED CUSTOMER
James was awesome! Pro actively took care of me as soon as I arrived. A drastic difference than my experience when I called in to make an appointment. The agent was quite luke warm and refused a loaner car..
5/25/2017
Jack F. VERIFIED CUSTOMER
Tony is top notch. Very knowledgeable and courteous
5/25/2017
MATTHEW I. VERIFIED CUSTOMER
Awesome customer service. The main reason I will buy another Lexus after this one.
5/25/2017
Diem P. VERIFIED CUSTOMER
He was very helpful! 10 for Mike!
5/25/2017
Timothy L. VERIFIED CUSTOMER
Tony is great!
5/25/2017
James C. VERIFIED CUSTOMER
James did a great job - was attentive and courteous.
Thanks,
Jim
5/25/2017
Qiaoyun L. VERIFIED CUSTOMER
Great service!
5/25/2017
Andrew B. VERIFIED CUSTOMER
Paymon Joon is the best !!!
5/25/2017
Desiree L. VERIFIED CUSTOMER
James is a phenomenal representative for Lexus... and I am not saying this because we have the same last name; we are not related.