Anderson Weber Toyota Lincoln Auto Repair Service Center

Your service team does a great job!!

Thanks so much for servicing my car! I appreciate the attention to detail and how easy it is to communicate with the AW team.

Thumbs up!

I am waiting to get an answer on the dust issue in my vehicle - that is perfectly fine and reasonable and understandable. However, I had made an appointment a week before the day I went to the shop and the man who first started talking to me at the shop was unbelievably incorrect and quite rude. He assumed that I was either a walk-in or that I made the appointment that day and told me the dust issue couldn’t be checked that day and I’d need to leave the vehicle or come back another day. I specifically made the appointment earlier in the day and talked the time needed through with the person who helped me make the appointment. I also left work earlier than I would have with only an oil change so I was able to get this looked at. I live an hour away from the shop and made a trip just to get this problem looked at. Anyhow, that really put me off of using the shop in Dubuque again. I guess a return will depend on what resolution can be found with the dust issue. The other weird thing is that the automated text messages keep getting sent and tell me that the car I have sitting at home is at the show and will be ready soon or is ready - and this has been happening consistently over the last week. Very weird, and makes me feel less certain about the shop’s capabilities.

Jon is the bomb diggity

J was great! TY!

Contrary to previous experiences, I felt my oil change was a little too long? Check-in was at 9:15, my vehicle was up front for an extended period, completed, without the service agent informing me. Left at 11:45. Still, Anderson-Weber is my dealership, I trust this is not a trend.

Great service isn’t always received these days. It was a much easier and seamless experience than I’ve come to expect from auto service in general. It’s clear your team places an emphasis on customer service and that’s much appreciated. 5-stars! Thank you

Great service as always

Bill is the best.

Terrific customer service!

Perfect as always

THANKS for taking care of me Curt :) Phil B

It's always a pleasant experience at Anderson Weber. All the staff are incredibly friendly and take the time to chat. You have a great team!

Excellent service as always! Had a couple of recalls that needed to be done so they set me up with a loaner for the day, which turned out to be the new all electric bZ4X. I had never driven an all electric car before this and it was cool to get that experience. Jon is always great and knows I’m a car guy and he wanted me to have that experience. A+ as always!

Jon was fantastic! Very professional and courteous. Your service dept not being open on Saturday, however, is a real inconvenience. I had to leave work early to get there in time. Not very loyal customer friendly.

Very kind,friendly very good service. A bit expensive!

Our vehicle was not serviced today. We received these automated messages in error. Thanks.

Well satisfied!

All of your staff are top-notch!