When I arrived at the service center all of the men were gathered around a desk and looked at me as I walked in. It took awhile for the first service person to speak. I had called previously to make the appointment and he acted as if he didn't know the reason I was there- and I felt as if I was being talked down to or made fun of. The shuttle driver was 15 minutes late and parked across the street called me and was rude about making him late- even though the GPS took him to the wrong place. He was careless when driving and was swearing. This was the worst experience I have ever had and will take my Toyota to be serviced else where as well as skip Anderson Weber when shopping for future vehicles.
7/11/2017
Jeffrey P. VERIFIED CUSTOMER
Bill was great working us in for an oil change!He is very nice to work with.
7/11/2017
Robert M. VERIFIED CUSTOMER
Got truck serviced , did a great job , no problems at all , thanks Bill and Anderson Weber !!
7/11/2017
Ward H. VERIFIED CUSTOMER
Thanks again for a great experience and excellent service
7/11/2017
Karen K. VERIFIED CUSTOMER
Giving positive feedback will be very easy as Bill went above and beyond in helping resolve our issues!!
7/11/2017
Nancy P. VERIFIED CUSTOMER
Always a remarkable experience. Very friendly and efficient!
7/11/2017
Nicholas R. VERIFIED CUSTOMER
We were suppose to have a credit applied and never was.
6/28/2017
Nathaniel E. VERIFIED CUSTOMER
Fast service, which was great. I was hoping I could have a comparable loaner car though, the size was not doable for our family.
6/27/2017
Dennis F. VERIFIED CUSTOMER
John always does a great job!
6/27/2017
William Y. VERIFIED CUSTOMER
Bill has always been good to deal with at the service dept. Very professional and friendly. He explains your service to you and is helpful with any questions.
6/25/2017
Andrea R. VERIFIED CUSTOMER
Curt was very kind and fixed a software issue last week, downloading program without even an appt
6/24/2017
Brenda S. VERIFIED CUSTOMER
John was great, as usual!
6/23/2017
Gary N. VERIFIED CUSTOMER
Bill was great.
6/22/2017
Thomas O. VERIFIED CUSTOMER
john is not high pressure and just tells you what the dealership recommends for maintenance and let's you decide
6/22/2017
Randy H. VERIFIED CUSTOMER
KEEP HIM
6/21/2017
Gregory S. VERIFIED CUSTOMER
Seems an hour & 20 min for an oil change & tire rotation is too long. Certainly Bill had nothing to do with this though.