I have had John as a rep several times now. He I has consistently tried to upsell services the car doesn’t require. The experience has me seriously questioning if I can trust your dealership to provide honest, quality service.
7/26/2023
Richard S. VERIFIED CUSTOMER
I purchased the 2012 Toyota Tacoma mid April 2023. I was told the fuel door was on back order until early June 2023. Understanding supply chain issues, I wasn’t upset. I then received a call from Chris Ludescher’s assistant Amber, I believe, that the it was still on back order until early July 2023. Apparently the part made it to you around June 11th. It was painted a then forwarded to the Service department (as I understand). Just letting you know this to improve your process.
7/26/2023
Naitikkumar D. VERIFIED CUSTOMER
Great service!!
7/25/2023
Mary S. VERIFIED CUSTOMER
Woyld like to have been asked if I wanted my tire. When they replaced the donut hole wherecthe faulty tire was placed when they put the new one on...they did not ask if I wanted to keep my tire.
7/23/2023
Michael H. VERIFIED CUSTOMER
I was treated very good
7/22/2023
Brandy I. VERIFIED CUSTOMER
I'm glad we didn't get charged for AC fill, I hope we can eventually figure out the problem. We love the vehicle, but decided we won't keep it if this issue cannot be fixed. For that reason I don't think we would buy another Lincoln
7/22/2023
Kurt B. VERIFIED CUSTOMER
Very satisfied with my first service in my brand new truck!! KLB
7/21/2023
Suzanne B. VERIFIED CUSTOMER
J Heller took great care of me and my car - told me everything that would be done & notified me by phone & text that my car was ready! J is awesome!
7/21/2023
Corey S. VERIFIED CUSTOMER
Always do a good job. Waiting area is very comfortable.
7/20/2023
Fernando P. VERIFIED CUSTOMER
Great as always
7/20/2023
Suzie W. VERIFIED CUSTOMER
Thanks
7/20/2023
Ronald H. VERIFIED CUSTOMER
As always, good customer service was able to get In-N-Out the same day.
7/20/2023
James S. VERIFIED CUSTOMER
Great work! Could tell the improvement in performance right away.
7/20/2023
Donald W. VERIFIED CUSTOMER
Thanks for making arrangements for us on your day off to get a loaner when we dropped the truck off on Saturday to be worked on Monday.
7/19/2023
Jeffrey D. VERIFIED CUSTOMER
Thanks
7/19/2023
Kasey B. VERIFIED CUSTOMER
I was told it would cost me 900 and total was over 1300. I understand it's an estimate but I think roughly $100 on either side is realistic. I dont know that I would've gotten all the services had I known it was over $400 more than estimated