While I don't have any concerns with the quality of the services performed, I can't understand why it would take 3 hours for a 30k scheduled maintenance visit. This seems a little excessive to me.
12/25/2020
Chad H. VERIFIED CUSTOMER
Always satisfied with the service department. Tim and the guys always look out for the customer.
12/25/2020
Ann B. VERIFIED CUSTOMER
Thank you for fitting me in for a battery change after needing a vehicle jump last night. It was good to get the problem addressed before the cold weather arrived.
12/24/2020
Lisa D. VERIFIED CUSTOMER
The staff was incredibly friendly, and very helpful. Thanks so much!!
12/24/2020
Sandra H. VERIFIED CUSTOMER
Very courteous and nice
12/24/2020
Louise N. VERIFIED CUSTOMER
He did a great job taking care of things. Always satisfied with the service!
12/23/2020
Suzanne W. VERIFIED CUSTOMER
So appreciate all your efforts and care.
12/23/2020
Lenore H. VERIFIED CUSTOMER
You folks are the best!
12/23/2020
Kenneth Z. VERIFIED CUSTOMER
Bill is always very reassuring snd honest. He can be trusted. Thsnks
12/23/2020
Andrea M. VERIFIED CUSTOMER
I experienced a longer than normal wait time as the shop was busy that day. Shane went above and beyond to make sure that I was taken care of. He provided many updates, apologies and provided my services at no charge, stating, “We’re better than that here and it’s your first time with us, we want it to be a good experience.” His customer service skills were phenomenal. Shane was knowledgeable about the problem I was experiencing and could have really put me through the ringer in “potential diagnoses” but opted for the lesser $ route to try first and it was such a simple fix that was already being done as part of my service that day. Shane was sure to call and follow up to ensure that the problem was resolved as well. Thank Shane for my return business as I plan to have my car maintenance performed here regularly.
12/23/2020
Michael R. VERIFIED CUSTOMER
Tim was very professional and friendly as well. He is a excellent employee for your company.
12/23/2020
Vicki S. VERIFIED CUSTOMER
We arrived early and appreciate you getting our Highlander in early for service. Thanks for completing the scheduled maintenance items and documenting the work that was completed. We appreciate your friendly and professional service!
12/23/2020
Angela D. VERIFIED CUSTOMER
I continue to be very satisfied with my experiences with Anderson Weber.
12/22/2020
Thomas M. VERIFIED CUSTOMER
Great Job, as always, with communication Mr. Martin!
12/22/2020
Shirley P. VERIFIED CUSTOMER
Everyone treats us special
12/22/2020
John M. VERIFIED CUSTOMER
Always a top notched service experience! Very thorough staff! They found a nail in a tire which, if gone undetected, could have lead to very hazardous situation on the road! Always appreciated their thoroughness!
12/22/2020
Victor T. VERIFIED CUSTOMER
Really knowledgeable people awesome to work with and always nice to have a conversation with and see where your financial ends are going to be at your parts are going to be and everything else is this awesome cannot say enough good about the employees Anderson Weber
12/22/2020
Simeon W. VERIFIED CUSTOMER
Your dealership really seems to have customer service down. Very knowledgeable. Will recommend to others
12/22/2020
Fred S. VERIFIED CUSTOMER
I very satisfied with my experience at Anderson’s Toyota.
My truck was repaired as expected.
I was advised of the costs before work was done which was within my expectation.
The work was done quickly. The repair was done the same day.
I was comfortable in the office. Everyone was properly masked and safe behavior was evident.
Good job!!!
12/19/2020
Kevin J. VERIFIED CUSTOMER
Excellent service from scheduling,performing, and communicating could not have been better