Look, you sold me a car that was the ultimate piece of sh-t, I owned nothing but Chevrolet’s until you sold me this LEMON Cruze, now, I will never buy a GM product ever again. Can you imagine hearing that I need to spend close to 2K to pass a smog on a car that’s 11 years old that has a KBB value of $3500? I don’t blame the dealership but I’d be a complete retard to trust a General Motors product at this point. Hopefully, GM goes out of business and MK Smith becomes a Toyota or Honda dealership.
1/9/2025
Patriciaismael G. VERIFIED CUSTOMER
Jennifer is attentive, ensures everything is addressed and sticks to her word! She’s committed to providing quality service.
1/9/2025
Jesus A. VERIFIED CUSTOMER
satisfecho con el trabajo y las explicaciones del carro gracias
1/9/2025
Raul N. VERIFIED CUSTOMER
As always,Jay did an awesome job as our service advisor. We appreciate his dedication for providing top-notch customer service & support.
On a different note, you need a new cashier! The woman who does that job has an attitude & no professionalism. We miss Marissa She the one this person should emulate.
1/8/2025
Rachel M. VERIFIED CUSTOMER
????
1/8/2025
Lewis C. VERIFIED CUSTOMER
Great
1/7/2025
Gabriel L. VERIFIED CUSTOMER
Garey was very helpful.
1/7/2025
Theodore B. VERIFIED CUSTOMER
Jennifer was amazing. She helped me out with all I needed.
1/7/2025
Charlie T. VERIFIED CUSTOMER
Jennifer is the best Great attitude and personality
1/7/2025
Angiejohn L. VERIFIED CUSTOMER
Jay is always professional and provides great customer service! He’s extremely knowledgeable about all services.
1/7/2025
Richard A. VERIFIED CUSTOMER
Even though it took a bit long, I am completely satisfied with the work and friendly service Gary and MK Smith offers.
1/7/2025
Bohao Z. VERIFIED CUSTOMER
Excellent
1/4/2025
Martha C. VERIFIED CUSTOMER
Excepcional
1/4/2025
Sal R. VERIFIED CUSTOMER
How could I be satisfied when you guys never fixed? The issue with my vehicle, then it cost me close to $2000 and I still have the same problem. Honestly, Jennifer, I wish you guys would notify GM and ask for some real professional advice on how to fix my vehicle. I hope you get back to me and let me know what you can do.According to the f b I fee
1/4/2025
Eva R. VERIFIED CUSTOMER
I am completely satisfied with the customer service provided. Thank you.
1/3/2025
Raushana B. VERIFIED CUSTOMER
Thank you for the timely friendly service
1/3/2025
Leo M. VERIFIED CUSTOMER
Always ,a great visit to MK Smith thank you for your great service and professional personal
1/3/2025
Tim F. VERIFIED CUSTOMER
Jennifer kept me updated throughout the two week process for getting my truck repaired. She fought on my behalf with the warranty company which resulted in a positive outcome.