Jennifer provided excellent customer service and kept informed about my vehicle. Need to bring back complimentary car wash back.
2/27/2025
Betty O. VERIFIED CUSTOMER
I was very satisfied
Thank you
2/27/2025
Gustavo R. VERIFIED CUSTOMER
Jaylen did a great job in keeping me updated with my cars repair.
2/27/2025
Terree G. VERIFIED CUSTOMER
Jay was exceptional with his service.
I could see his workload is heavy but still executed, and his managers should take notes.
Trying to contact managers now thats just not happening.
Jay- 10/10
MK Smith management - 0/10
2/27/2025
Gary B. VERIFIED CUSTOMER
Always get the best service from Gary, Thank You very much for the whole team working together!
2/27/2025
Miguel S. VERIFIED CUSTOMER
I took my car to program a BCM module , because I had a issue with my windows not closing all the way up l, the little gap when you close the door,I went last week and they make me buy 2 new keys to be able to program the BCM module I think is not necessary to buy 2 keys. My car was in the dealership for almost one week and my issue didn't fixed and I end up paying good money. ????
2/26/2025
Stephen H. VERIFIED CUSTOMER
Jay did an exceptional job. Easy to understand. Thorough in his explanations. Shows concern and is very friendly. Excellent representative for MK Smith.
2/26/2025
Michael M. VERIFIED CUSTOMER
Ease of appointment and speed of service. Great job! Thank You!!!
2/26/2025
Eric S. VERIFIED CUSTOMER
Great fast service, thank you, my family has been a customer of yours since my Mom bought a brand new 1977 Vega
2/25/2025
Brian O. VERIFIED CUSTOMER
Jay makes getting our cars oil changes such a delightful experience. When he gets busy he shows compassion while I need to wait until he takes care of other customers before me. I'm thankful for his service with a smile. ??????
2/25/2025
Julie H. VERIFIED CUSTOMER
This was the first time at this location the turn around time was quick thank you
2/25/2025
Ryan L. VERIFIED CUSTOMER
Jennifer was extremely helpful throughout the entire process and answered all of my questions. A+ service!
2/25/2025
Lawrence V. VERIFIED CUSTOMER
Quick and efficient
2/25/2025
Bruce H. VERIFIED CUSTOMER
Jennifer Hunt is solid. Unfortunately, MK Smith didn’t have the oil filter for my 2024 Corvette Z06 for an appointment that I made weeks before and took time off from work. Again, Jennifer is solid and presented me with a couple of options. But, this is the third time in as many attempts that MK Smith wasn’t able to take care of my situation on the first attempt while utilizing the Chevrolet appointment process ( MyChevorlet app).
2/25/2025
Daniel M. VERIFIED CUSTOMER
Very courteous, and professional.
2/24/2025
Ryan C. VERIFIED CUSTOMER
Martin was great and kept me informed along the way. He was very understanding and listened to all my concerns and provided great suggestions for service.
2/22/2025
Byron B. VERIFIED CUSTOMER
I have Gary Gavaratte as my Go to Service Advisor since 2009. He has outstanding customer service and very knowledgeable about the car and needed service. I'm extremely satisfied with his service all time. Thank you Gary.
Byron B
2/22/2025
Nathan M. VERIFIED CUSTOMER
Martin explained how the warranty works on approving just the failed part only and MK Chevrolet can only repair the bad part, and that how the extended warranty works on approving, thank you Martin .