I had an appointment that I set online that was not found. After my vehicle being there for 4 hours had not been touched until I called. Thank you Jennifer for getting it going. My TPMS sensor for one tire is defective yet I found that out on the paperwork not from the representative or a tech. Also my other 3 tires now have no monitoring now. I came here because Mark Christopher could care less about their customers. Second time coming here and I am not sure I will be back.
9/25/2025
Not-Provided S. VERIFIED CUSTOMER
Jennifer is the best! Appreciate her professionalism and swift service each and every time we do business together.
9/25/2025
Melindajavier C. VERIFIED CUSTOMER
Jay was very professional & immediately offered to help me when he saw me standing by my car. So glad Jay was my service representative today.
9/25/2025
Javier C. VERIFIED CUSTOMER
Mk Smith provided great service
9/25/2025
Tari F. VERIFIED CUSTOMER
Jennifer is very communicative and personable. Thank you
9/24/2025
Shemika C. VERIFIED CUSTOMER
Very helpful, the service was fast, and Martin is extremely knowledgeable.
9/23/2025
Andrea S. VERIFIED CUSTOMER
I took my truck in because the service engine light is on picked it up and the service light is still on.
9/23/2025
Alicia C. VERIFIED CUSTOMER
Didn't waste my time for a simple maintenance job, quick in and out, and price was actually lower than I was expecting. Thank you for a painless experience contrary to the stereotypical dealership service reputation.
9/23/2025
Michael F. VERIFIED CUSTOMER
Jay and Alfred are amazing and professional employees that make MK Smith the best
9/23/2025
Roman B. VERIFIED CUSTOMER
Great service and customer service
9/23/2025
Eduardo A. VERIFIED CUSTOMER
My alignment was off after leaving the dealership. The wheel is tilted to the left and the car pulls right.
It was not misaligned before dropping it off.
9/20/2025
Denise R. VERIFIED CUSTOMER
Always a pleasure working with Jennifer
9/20/2025
Kurt S. VERIFIED CUSTOMER
Professional as always: Jennifer Hunt
9/20/2025
Debby M. VERIFIED CUSTOMER
Great service
9/20/2025
Denver M. VERIFIED CUSTOMER
Jennifer is FANTASTIC!!!!
9/20/2025
Jeff S. VERIFIED CUSTOMER
Martin took good care of both myself and my vehicle through the entire service, and thoroughly explained what service would be done and how much it would cost. This was my first time at MK Smith and I’ll be back again soon.
9/20/2025
Byron B. VERIFIED CUSTOMER
Gary Gavarete, always takes care of my cars, his recommendations saves me a lot of money and just straight forward service. my cars been service in MK smith for almost 18 years now. Great Job Gary G. !
9/19/2025
Jose Isaias. VERIFIED CUSTOMER
Good service
9/19/2025
Scott H. VERIFIED CUSTOMER
We made an appointment and it still took just over 3 hours. You said you don’t take walk ins that’s why we made an appointment and yet you did take walk ins. You also commented that you were under staffed and apologized for the wait.
9/18/2025
Whitney V. VERIFIED CUSTOMER
Saying it’s possible for my vehicle to have issues due to an after market accessory that WAS NOT connected to my vehicle is ridiculous.