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Real Reviews from VERIFIED CUSTOMERS
ALEX B. VERIFIED CUSTOMER
Awesome service. Dennis was amazing and professional.
12/28/2016
MARIA B. VERIFIED CUSTOMER
Mike was extremely helpful. He kept us informed of status on the vehicle Very grateful and courteous 10
12/28/2016
RALPH M. VERIFIED CUSTOMER
Robert Maynard was awesome! I took my Suburban for service and Robert was informative, knowledgeable and gave me a fair assessment of the repair costs! For that reason as long as Robert is there you will have my business! Thank you for job well done!
12/28/2016
ROBERT S. VERIFIED CUSTOMER
Very good service as always
12/28/2016
ROBERT G. VERIFIED CUSTOMER
Andrew and everyone at MK Smith were fantastic. Couldn't have asked for better service.
12/28/2016
NADIAH L. VERIFIED CUSTOMER
Everyone was very friendly
12/28/2016
JACOB G. VERIFIED CUSTOMER
The customer service was great! Just the price made me upset. The fact I payed about 12 dollars more than last time is ridiculous
12/28/2016
TOMMY H. VERIFIED CUSTOMER
Andy assisted us and he was awesome, he took his time in explaining what was being done and we didn't feel rushed in making a decision. Andy was very professional and if we need service again we would request him. Thank you
12/27/2016
CURTIS L. VERIFIED CUSTOMER
I purchased my truck used on 12/19 & on 12/20 while my wife drove it to work a tire sensor light came on. I purchased the truck As-Is so MK Smith didn't have to fix truck without me paying full price.After explanation to rob he directed sales supervisor Curtis to call me. To my surprise he was going to pay half the cost of repairs. The service was done ina timely manner without any further issues. Rob spoke with Curtis further after he & I spoke and the service was done at no cost to me. Thank you MK SMITH!! Your truly 2nd to none!!!
12/25/2016
LAUREN A. VERIFIED CUSTOMER
Was accommodated without an appointed, service was great and was able to get my brakes done. Service manager was very nice. Will be back to service the rear brakes soon.
12/25/2016
ERIKA H. VERIFIED CUSTOMER
Horrible customer service.My 2 year old son and I Waited over 4 hours even with appointment. Wasn't offered a shuttle until I inquired about the progress and being told it was going to be a coulpe more hours. Very short and rude service advisor.
12/24/2016
JENNIFER F. VERIFIED CUSTOMER
Special thank you to Andrew for getting me in 1 1/2 hours before closing for the Christmas holiday.
12/24/2016
ANTHONY L. VERIFIED CUSTOMER
Appreciate the service Dept and everything was done in a timely manner. Thanks so much ANTHONY L
12/24/2016
BOBBI P. VERIFIED CUSTOMER
Robert was awesome which means he provided a superior level of customer service, was courteous, professional, and will be the reason I come back to MK Smith for service! Thanks Robert!
12/24/2016
MARCOS M. VERIFIED CUSTOMER
Excellent service as always!
12/24/2016
ANGELA M. VERIFIED CUSTOMER
I was extremely happy and satisfied with my service especially from Dennis.
12/23/2016
STEVEN V. VERIFIED CUSTOMER
Found problem
12/23/2016
DARIAN T. VERIFIED CUSTOMER
Love coming to mlksmith ... Dennis is my man
12/23/2016
ROBERT S. VERIFIED CUSTOMER
Dennis is always very helpful and I have never had any problems at MK Smith
12/23/2016
CAROLYN R. VERIFIED CUSTOMER
Had been for six months with you need air in your right front tire which your service people were very nice to do. Thank you I'm 67 and have a compressor but getting up and down hurts. Yea a nail was found and removed this time so hope I won't see that light again. Very happy with the service and as always very happy with MKSmith!
12/23/2016