Hilbert was and is Fabulous... I wish he could always be my service advisor.
12/24/2016
JESUS X. VERIFIED CUSTOMER
I took in my car because the engine light was on. Picked it up this morning and drove it to work. On my way back from work, the engine light turned on again.
12/24/2016
SUHGN HUN. VERIFIED CUSTOMER
Nice work
12/23/2016
BARBARA J. VERIFIED CUSTOMER
Great Job
12/23/2016
GABRIEL C. VERIFIED CUSTOMER
Unacceptable service bad customer service communication the same service as George Alvarado same bad service wish they would train them better to service customer needs and concerns
12/22/2016
JAMES P. VERIFIED CUSTOMER
Service with smile, timely and professionally,
12/22/2016
ROBERTO M. VERIFIED CUSTOMER
I was satisfied with the service.
12/22/2016
ROLANDO O. VERIFIED CUSTOMER
Mr. Jimenez was wonderful and was even willing to stick around after 4PM on a Saturday to explain some things to me about my vehicle.
12/21/2016
TERENCE M. VERIFIED CUSTOMER
My car key was lost after service was done on my car. A simple oil change turned into all day ordeal.
12/21/2016
JOSE C. VERIFIED CUSTOMER
I am missing my right Dodge floor mat. I did not feel the need to check if anything was missing when I left the shop because I trust you guys. Obviously my fianc noticed the missing mat as soon as he checked out the truck. Maybe the floor mat was misplaced somewhere in your shop? I'm sure you'll find it. Please call me ****-****-xxxx
12/21/2016
RAFAEL G. VERIFIED CUSTOMER
Got in at 7:30 for oil change and engine check light issue. Express Oil change was done at a reasonable time, done at 9 am. Engine check light issue cannot be checked until about 1 pm? Previous advisors would get it checked that morning and recommend repair if needed.
12/20/2016
SANDRA R. VERIFIED CUSTOMER
I'll been calling regarding getting nitrogen in my tires for about a month. I keep being to next week. So when I went in for an oil change I would think that by now the dealer would have nitrogen but still no nitrogen
12/20/2016
LAURA VANESSA. VERIFIED CUSTOMER
Hector was very efficient.
12/19/2016
MARTIN J. VERIFIED CUSTOMER
Great friendly and timely service
12/18/2016
ALEXIS B. VERIFIED CUSTOMER
Info provided was not accurate and could never get a definitive status on things. Day of pick up cashier was 15 min late which caused me to be late to my new job. No receipt was provided because of printer issues. Also paperwork not ready at time of pick up because of rep thinking i had a rental. Why would rep think that if he never offered or issued one? Really bad experience across the board. Took over a week for car to be ready. I askedhave my car pulled up to save time and none of the 5 people who were
12/18/2016
ISABEL M. VERIFIED CUSTOMER
Hector is the only reason I keep on coming back!
12/18/2016
ESTHER A. VERIFIED CUSTOMER
Very nice friendly n helpfull. I will like for him to help me out with all my future oil changes n miscellaneous work.
12/18/2016
ROSARIO R. VERIFIED CUSTOMER
Car starts good
12/17/2016
RICHARD Y. VERIFIED CUSTOMER
George was outstanding, he thoroughly explained every detail regarding the needed repairs, effectively communicated throughout the entire process, returned my automobile to me in a timely manner. George exemplified true professionalism and should be commended for his performance.
12/16/2016
CHUKWUMA A. VERIFIED CUSTOMER
He is a perfect gentleman that takes his time to explain to me the condition of my vehicle.thanks