Went in for oil change and 3 additional items. Did get the oil change. I was told the 3 additional items were fixed or not a problem. I still have all 3 issues.
1) Slow driver side tire leak. The tire still goes low and sets off the indicator every 4-5 days. I was told no issue found. As you can see there is still an issue
2) Clock in system will not sync correctly (GPS Sync). Say it is 2:55 PM. If you click automatic for the clock it will show an obscure time like 11:12 AM. I have to manually set clock and update as it loses a minute every week or so. Was told that it was fixed. It was not
3) I asked for new wipers on the front. Was told new wipers were installed. I drove in the rain last night and it was terrible. Could barely see out the window as the wipers were streaking so bad.
Now I am supposed to take time off again from work to bring my car in??
Tom Misuraca
12/23/2019
Mark M. VERIFIED CUSTOMER
David and Fred have been so helpful to us over the years. We own three jeeps.
12/19/2019
Michael H. VERIFIED CUSTOMER
Wendell is very professional, and I thank him for everything.
12/18/2019
Gary K. VERIFIED CUSTOMER
Fred at service is the best
12/18/2019
Rosa Argentina. VERIFIED CUSTOMER
Sierra Madre Dodge has great customer service. Wendell Wright was nice, knowledgeable, and helped me get to and fro house to dealer using Lyft drivers. Thank you, Sierra Dodge!!
12/17/2019
Maritza P. VERIFIED CUSTOMER
great service ,
12/17/2019
Thannia M. VERIFIED CUSTOMER
Wendell did an amazing job! He always exceeds my expectations. He is funny as well as very professional. I will refer my fellow Jeep owners here!
12/14/2019
John V. VERIFIED CUSTOMER
Unable to find the upgrade for my car for that you connect
12/13/2019
Kevin T. VERIFIED CUSTOMER
Wendell was great.
12/13/2019
Kevin D. VERIFIED CUSTOMER
Excellent service provided by Mr. Biyzaei.
Couldn't asked for better service rep.
12/13/2019
Cheryl W. VERIFIED CUSTOMER
Wendell was very helpful in making sure my Jeep got the correct servicing. He listened. My car is running like brand new. If available I will ask for him for my next visit .
12/12/2019
Paul G. VERIFIED CUSTOMER
Excellent service
12/12/2019
Michael C. VERIFIED CUSTOMER
Unfortunately, there was a backlog and the repair took longer than I would have liked. David managed the situation very well and I trust he did everything he could to support the best possible service. Because of his work, I’ll be back to Sierra with future service needs.
12/10/2019
Alan W. VERIFIED CUSTOMER
David is great!
12/10/2019
Joanne R. VERIFIED CUSTOMER
Mr. Figueroa keep me informed and keep my Jeep to make sure there were no leaks underneath my Jeep.
Thank You
Joanne R
12/9/2019
Ronaldjames M. VERIFIED CUSTOMER
Dave is the best hard working staff at the service dept. Thank u for a great customer service.
12/8/2019
Larry C. VERIFIED CUSTOMER
Great customer service very nice and friendly
12/8/2019
Sara D. VERIFIED CUSTOMER
Appreciate the quick turnaround. Also that our service there has always made us feel like you are a trustworthy dealership unlike some others. Jeep was running great on the drive home. Thanks!
12/8/2019
Dino F. VERIFIED CUSTOMER
Can’t say enough about the guys at the service counter.
Hope you keep them there as it makes a big difference
12/7/2019
Joe D. VERIFIED CUSTOMER
I was received with great courtesy and David address my issue promptly.