I was there because my battery that was still under warranty on my lease was bad. Karl Murray was awesome. Although another service rep was about to turn me away because it was too close for his time to go home, Karl made it happen. Very professional and showed care and concern. 5 stars for Karl! So sorry I got there late!
10/19/2019
Ernest C. VERIFIED CUSTOMER
Polite and professional.. and got the job done
I am pleased with your service...
10/19/2019
Joanne R. VERIFIED CUSTOMER
Everyone at your dealership were very friendly and helpfully. The work was rapid (with in a reasonable time frame) didn't have to wait hours.
Thank You,
Ed & Joanne R
10/18/2019
Victor D. VERIFIED CUSTOMER
Karl, was very helpful and knowledgeable
10/18/2019
Lina B. VERIFIED CUSTOMER
GREat service
10/15/2019
Laura H. VERIFIED CUSTOMER
Fred was helpful, ensured that my repairs were quick, and he was friendly as well.
10/15/2019
Dino F. VERIFIED CUSTOMER
Please call me at 1+****-****-xxxx
10/15/2019
Andrew L. VERIFIED CUSTOMER
Karl kept me updated with the status of my car and asked if I was okay with any other service that needed to be done with my car. I am just glad my car is fixed and running a lot better than it was before i took it in to get serviced.
10/13/2019
Miguel V. VERIFIED CUSTOMER
Ferd the service man was very nice and patient with all of our questions.Just for that I will consider returning for future repairs.
10/13/2019
John M. VERIFIED CUSTOMER
Fred is great! Thank you
10/12/2019
Jenny J. VERIFIED CUSTOMER
David was very professional and quick service .
He was very helpful and advise me how to manage my truck service
Thank you
10/11/2019
Bradley M. VERIFIED CUSTOMER
David is always very helpful and most important, I trust that he is going to be fair with what services my car needs. Even though I live closer to another Jeep dealership, I always come back to Monrovia for service because of David and the rest of the team in the service department.
10/10/2019
Rocky E. VERIFIED CUSTOMER
Always a pleasure to work with him. He got me in and out of service within 30 minutes and is always very professional.
10/8/2019
Alicia H. VERIFIED CUSTOMER
Thank you for being kind and professional.
10/8/2019
Skye H. VERIFIED CUSTOMER
I ended up paying for a new battery I didn't need when my vehicle was originally misdiagnosed. This misdiagnosis also caused me to have significant safety issues while driving my young children to school the day after- including complete loss of power steering and transmission failure. In the end, it was a wire that was misfiring, conductive to the suggestion that I made to the service agent initially.
10/7/2019
Karle K. VERIFIED CUSTOMER
Great service with David as always
10/6/2019
Ron B. VERIFIED CUSTOMER
Great service
10/6/2019
Maria P. VERIFIED CUSTOMER
Fred and david were very acomodating and good customer service, but the other guy (short and chubby) which was texting in his table , when I approach him he said “ i’m working right now” and continue texting, I wasn’t able to see his name tag, as a customer there is a better way to say it like someone will be right with you or ill call someone to help you instead of what he said to me, i felt I disturbed him or sort of saying get away im busy.
10/5/2019
Julie E. VERIFIED CUSTOMER
The service was fine, it’s just not everything was able to be fixed today. David was helpful and said I could take my vehicle home and bring it back another time at my convenience to have the rest of the work done. I was satisfied with what was done today and will come back later.