We made an appointment it took two hour 15 to get our car
Very unhappy Sergio need more customers service
9/7/2019
Nathaniel S. VERIFIED CUSTOMER
Vince is excellent in customer service and getting my car done before the expected time.
9/7/2019
Correus R. VERIFIED CUSTOMER
You guys are always amazing .
9/7/2019
Hau Y. VERIFIED CUSTOMER
The past few times I had my car serviced in Honda, Kevin happened to be my advisor. He is very professional and efficient, explains well and anticipate your needs before I even think of it. He offered to arrange a ride for me so I didn’t have to walk home in 90 degree weather. He called me to update me the progress of my car and communicate clearly about the solution. Kevin is an asset for Honda - 10 years of service in the same place represents his loyalty and work ethics. Excellent customer service you provide Kevin! Thanks for everything!
9/6/2019
Rebecca . VERIFIED CUSTOMER
Thank you Robert for your help today. Great Service!
9/6/2019
Susan S. VERIFIED CUSTOMER
Very organized and professional
staff!!
9/6/2019
Ruth C. VERIFIED CUSTOMER
Tina Ming is the best when it comes to customer service!
9/6/2019
George M. VERIFIED CUSTOMER
Vince provides EXCELLENT CUSTOMER SERVICE....
9/6/2019
Williams O. VERIFIED CUSTOMER
The job is not yet completed! However, I was completely satisfied with the explanation Mr. Adam gave me.
9/5/2019
Heidi H. VERIFIED CUSTOMER
Would have loved for parts to be in stock so could have only made one trip.
Although wouldn't have had enough time to complete work anyway
9/5/2019
Gail R. VERIFIED CUSTOMER
The tire pressure light came on 5 minutes after I drove off the lot. I am going to assume everytng else was okay. The tire pressure was at 27 lbs. The sales rep. was very polite and professional. I don't trust the mechanics that service the cars.
9/5/2019
Tamara R. VERIFIED CUSTOMER
Kevin in the ultimate professional- He told me exactly what needed to be done, estimated the cost perfectly and delivered the car on time, just as he said he would- HE is friendly and knowledgeable, a great asset to Sierra Honda- The whole Service Staff is awesome from the Service writers to the Shuttle Driver!
9/5/2019
Susan D. VERIFIED CUSTOMER
Very helpful carrying something to the waiting room whoi was using my walker
9/5/2019
Eduardo Morante. VERIFIED CUSTOMER
The new paint on the roof looks amazing. I dropped my van off on a Monday and was told it would be done by Friday, but when Friday came I was then told it had to be redone and it was now going to be done next Wednesday. I made vacation plans starting that Friday that I unfortunately had to change, but I understand it was a bit of uncontrollable circumstances where they found some yellowing after applying the clear coat. After a quick inspection of the roof that was recently repainted I noticed that both corners of the rear part of the roof on the outer part of the tailgate hinge covers already has chipped paint? Not sure if that was already there when I dropped it off or if It chipped away during the repainting process? Other than that, I am very pleased with the work that was done. Thanks Honda for honoring this warranty. It is greatly appreciated!
9/5/2019
Peter T. VERIFIED CUSTOMER
Great job. Great service. Thank you!
9/5/2019
Iwan S. VERIFIED CUSTOMER
good service just the shuttle really slow
9/5/2019
Victor O. VERIFIED CUSTOMER
The car is like from the show-room. Excellent job!!!!!!
9/5/2019
Jean D. VERIFIED CUSTOMER
Kevin Eng couldn’t nicer. Outstanding young man. He always takes very good care in explaining work that has to be done .
9/5/2019
Hrant D. VERIFIED CUSTOMER
Good job
9/5/2019
Sharon W. VERIFIED CUSTOMER
I was pleased that the car was done even faster than expected!