David has gone above and beyond to get the issue resolved with my 2016
CRV. I appreciate his efforts and professionalism.
8/16/2018
Linda M. VERIFIED CUSTOMER
David was very professional, and courteous. He took the time to explain all the work that was being done, and kept up to date with progress reports.
8/16/2018
Alex M. VERIFIED CUSTOMER
For sure he was good.
8/16/2018
Rick P. VERIFIED CUSTOMER
Dave is always courteous, explains things well, and is willing to help.
8/16/2018
Joann C. VERIFIED CUSTOMER
Robert is great
8/16/2018
Connie R. VERIFIED CUSTOMER
He is an EXCELLENT SERVICE ADVISOR and l will continue to have my truck service there!!!!
Great team player!
8/15/2018
Andrew B. VERIFIED CUSTOMER
When my service was complete, the outside of my car was dirtier than when I arrived. Not sure what happened, but my windshield was a mess. Everything was good, except for this.
8/15/2018
Ryan R. VERIFIED CUSTOMER
David did a great job. I’ve never had a better experience with a service advisor at a dealership. Whatever you’re paying him, you should bump it up. Surprise Honda has a customer for life.
8/15/2018
Tracy W. VERIFIED CUSTOMER
Now that the vehicle had an rotation. The vehicle pulls to the right. Have had several tire rotations on other vehicles and never had a problem with the alignment afterwards. I am not satisfied with my service at Surprise Honda because I should not have to take time to have more work done to my vehicle because of this issue.
8/15/2018
Don R. VERIFIED CUSTOMER
Treated well and checked out rest of car for any other problems.very courteous and explained every thing. No appointment but was in and out in great time Great service advisor Thanks David ****
8/15/2018
Rocky O. VERIFIED CUSTOMER
David and the Technician did a above and beyond Job !! Thank You Very Much!!
8/15/2018
Carlos M. VERIFIED CUSTOMER
David provided a world class experience, he was very helpful and understanding from the start. He made sure I was taken care of. He was honest and transparent with me from the beginning. I have a Nissan and he recommended if I’m looking to get a cheaper deal I should take it to Nissan he took time to call different locations to find me the best deal. At the end of the day I chose to pay an extra 30$ just because his customer service was amazing! Thank you David!
8/15/2018
James C. VERIFIED CUSTOMER
Top notch. I trust Robert completely
8/15/2018
Arthur S. VERIFIED CUSTOMER
I was well taken care of.
8/14/2018
Adam L. VERIFIED CUSTOMER
Rob was really concerned to help me with the issues. The service was excellent.
8/14/2018
Robert C. VERIFIED CUSTOMER
Rob is always a pleasure to deal with when we bring any of our 3 Honda’s in for service. This guy is easy to talk to, makes us feel at home.
8/14/2018
Judith H. VERIFIED CUSTOMER
Great Customer service as always at Honda of surprise thank you
8/14/2018
Sal M. VERIFIED CUSTOMER
I was very satisfied with the service and timing of job well done
8/14/2018
Carrie B. VERIFIED CUSTOMER
Fast, friendly and efficient service from the service department
8/13/2018
Stephen H. VERIFIED CUSTOMER
I made an appointment for service over the phone earlier in the week and when I arrived the service department acted like they had no idea I was supposed to be there today. I was asked to go inside and sit down and wait until someone was free to help me. Once someone was available they acted put out that I was there. I received a multi point inspection that showed green for air and cabin filters. When I checked them when I got home I could tell nobody looks at them and just checked the boxs as the air filter was dirty and the cabin filter was filthy and should have been marked red. Obvoius that this was not done today.