Somehow I didn't get my appointment scheduled although I though I did. Levi still got me in and was above and beyond with his kindness and willingness to help make my first experience at Surprise Honda exceptional. First impressions as we know are very important a Levi's commitment to making me feel comfortable and completely satisfied with my experience couldn't have been any better.
4/24/2021
John J. VERIFIED CUSTOMER
It was a pleasant experience to come to your service department. Nathan took great care of me and my vehicle.
4/23/2021
Brandon M. VERIFIED CUSTOMER
Levi and Troy did an amazing job with my pilot. Lots of work in a short time, very informative and professional. Would rate a 10 for exceptional customer service and would recommend to any and everyone. No words can really describe how above and beyond Levi and Troy went to get job done ! Signed a very happy customer
4/23/2021
Edward F. VERIFIED CUSTOMER
Dave always goes above and beyond for us!! Great service
4/23/2021
Lee E. VERIFIED CUSTOMER
You have always treated us with respect and great service normally Dave has always taken care of our needs, we trust your service writer's and your shop mechanics.
4/23/2021
Bruce M. VERIFIED CUSTOMER
It took a 1/2 hours for an oil change. Mike was great keeping us informed but you may have a scheduling problem.
4/22/2021
Herbert R. VERIFIED CUSTOMER
Professional service and honest dealing thanks to David i was ready to leave Honda—I have only owned Hondas my while life, but his integrity kept me from leaving thank you
4/22/2021
Elizabeth S. VERIFIED CUSTOMER
Nathan explained everything and was very professional and helpful. I look forward to Nathan helping me next time.
4/22/2021
Robert W. VERIFIED CUSTOMER
My service advisor, Nathan, was a professional throughout my service process. He is pleasant, honest, and very friendly. I was pleased with his attention to detail and the delivery of my service vehicle. When I am in town and need service on my Honda, I will call on Nathan for continued service. He was a pleasure to work with! Thank you!!
4/22/2021
Richard H. VERIFIED CUSTOMER
David did a great job and I will be coming back for future needs.
4/22/2021
Sandra M. VERIFIED CUSTOMER
Dave was so helpful and accommodating. He explained everything clearly that needed to be checked out. He is such a friendly guy and made the whole experience a very positive event!! Sandra M
4/22/2021
Don D. VERIFIED CUSTOMER
Mike said they would get things done asap, as this is my only vehicle. He kept me apprised of the status, and was very pleasant. No complaints from me.
4/22/2021
Don R. VERIFIED CUSTOMER
Very satisfied with service and technicians Always well taken care of Highly recommend
4/22/2021
Randy S. VERIFIED CUSTOMER
It took 90 minutes for an oil change but Alfredo was great.
4/22/2021
James F. VERIFIED CUSTOMER
David is awesome and I trust him completely with my cars
4/22/2021
Sue H. VERIFIED CUSTOMER
Very smooth and great greeters. David **** is a super energetic youn man and always takes care of my cities in. I really like the surprise dealership and especially my little Honda Fit. Fits me perfectly. Sporty too for a mature lady ??
Sue H
4/22/2021
Sally E. VERIFIED CUSTOMER
Nate was effective with communication during my time there
4/22/2021
Steven M. VERIFIED CUSTOMER
Great job, great customer service
4/21/2021
Richard L. VERIFIED CUSTOMER
Al is a great.
4/21/2021
Neil W. VERIFIED CUSTOMER
It was a pleasure to come in, be promptly served, and be quickly on my way with my vehicle up to date with servicing.