Everyone that I dealt with was helpful, professional and courteous and made my car buying experience painless. My dealings with the sales and service side have exceeded my expectations and I truly appreciate the level of customer service and attention to detail. Thankful for Jason who spent months communicating and always answered any question I had and enjoyed working with Montana as well. You have a customer for life.
2/5/2022
John N. VERIFIED CUSTOMER
Best ???? job ever keep up the good work!!
2/4/2022
Scott M. VERIFIED CUSTOMER
Did not offer any reason that brake pedal in my CRV sometimes cannot be pushed hard enough to start the engine. Just said some cars do this. While I waiting for my car to get serviced, another man came in with a new pilot with the same issue. I don’t know what he was told. I am shopping already to replace my 5 month old CRV for a different brand . My CRV gets fantastic fuel mileage, that’s about it.
2/4/2022
Roberta F. VERIFIED CUSTOMER
Alfredo was always helpful. He showed great concern for our satisfaction as this was a difficult fix. My hopes are that it is fixed but I’d not, o don’t believe it has anything to do with Alfredo or his customer service.
2/4/2022
Brian F. VERIFIED CUSTOMER
No need to contact me. Your representative didn't follow thru with our discussion prior to the service. This was simply to quote a price for a new gas cap. Pretty simple but over looked. Her tried multiple times to sell a $150 diagnosis rather than discuss potential issues with suspension that were noted on a prior Honda inspection from July.
All in all it was a lack luster visit. It doesn't seem that your representative is well versed in the actual mechanics of the vehicles that are being serviced.
Nice guy but didn't leave one feeling confident about the service rendered.
Thanks
2/4/2022
Steve B. VERIFIED CUSTOMER
Great
good job.
2/4/2022
Geoffrey S. VERIFIED CUSTOMER
Michael was professional, explains what needs to be done and why it is beneficial. He also works to get the repair done in a timely manner, just as he tells you he will.
2/3/2022
Steve B. VERIFIED CUSTOMER
I was complaining satisfied with Steven and all he and your people with my visit today.
2/3/2022
Cindy S. VERIFIED CUSTOMER
Yes
2/3/2022
Jesus V. VERIFIED CUSTOMER
Excellent service
2/3/2022
Leo S. VERIFIED CUSTOMER
Nathan was very pleasant and helpful. Thanks for a good experience.
2/3/2022
Pat G. VERIFIED CUSTOMER
Nathan was awesome
2/2/2022
Joseph I. VERIFIED CUSTOMER
Great personality and great service ????
2/2/2022
Tom S. VERIFIED CUSTOMER
Felt like I could trust Alfredo with what he was telling me what was needed done with the car and what could wait. I told him that I almost did not come back for service I did not feel good about how shop was run by previous owner in my opinion very pushy so being a snowbird I have always tried to have my work done at my dealership back home But I do believe that Alfredo help durn the corner and made me feel comfortable. Thanks Tom
2/2/2022
Sean S. VERIFIED CUSTOMER
Al was professional and explained everything thoroughly.
2/2/2022
Christian E. VERIFIED CUSTOMER
Always a pleasure working with al.
2/2/2022
Scott R. VERIFIED CUSTOMER
Not Michaels fault, but the technician who worked on my vehicle failed to properly tighten the drain plug on the oil pan. Causing me to have to return my vehicle to have it corrected by a shop foreman. If I had not noticed it a couple hours later I hate to think what may have happened.
It caused more lost time in my day to have to return. I would hope the importance of this has been discussed with the service tech.
2/2/2022
Lucretia H. VERIFIED CUSTOMER
We were satisfied with our experience at Honda and will not hesitate to return when we need service in the future.
2/2/2022
Erica B. VERIFIED CUSTOMER
I was told my certified car that i bought only 3 months ago needed a transmission fluid change, so i called the dealership that i bought it from and they said it had been changed so i let Steve know. He then found record of it being done so I’m not sure why i was being sold something i didn’t need.