Hardin Honda Auto Repair Service Center

The service was fantastic, but I wish for recall services,loaner car will be an option

Excellent service

I work for AHFC and have a manager vehicle (a motor company vehicle). The benefit of the manager car program includes no cost of maintenance by the associate and comes with the expectation that we follow the maintenance minder of the car and get service performed accordingly. I was in for the A16 service, and Aaron said the A1 part of the service is covered but if I wanted the 6 part of the service completed (rear differential fluid drain & replacement), I would have to pay for it. I told him that isn’t the case for the manager cars. I told him that our HALO program is different than the manager program, and he insisted that Matt Sharp told the service staff that the motor company stopped paying on these claims so they couldn’t perform the service unless the customer pays. I chose to have the service performed since that’s my agreement as part of the manager car program - I needed the A16 service performed as indicated on the maintenance minder. I paid $133.05 out of pocket for something that the motor company covers. I’m extremely disappointed that Hardin Honda and any of its associates decide that they get to decide what benefits from the motor company I get as a manager with AHFC. I look forward to receiving an immediate refund of my $133.05 back to the card on which the transaction took place. I will NOT be seeking reimbursement from the motor company for your error. The right thing to do is refund me, bill the motor company for the service like you should have done in the first place. Please call me to confirm the refund has been processed. My number is ****-****-xxxx.

Absolutely a pleasure every time I take my car in and I see Alfredo is the one helping me out. He always lets me know what’s needed and professional.

It was really good customer service and quick

Zach was accommodating.

Great service:)

Simon was kind, patient and helpful. He spent as much time as needed to answer my questions and helped me select the needed services for my vehicle. Thank you, Simon!

He was very nice. Kept hos words and followed up with a call. Appreciate that.

100 % customer service

Simon's service was excellent, but i think Hardin Honda should bring back the free car wash.

Simon was great. I got everything done that I needed.

Good ????

Great customer services

Chris was very friendly and helpful. He answered all of my questions, and was happy to answer more when I stepped into his office. I trust his recommendations since he reads me back all of my vehicle service history. Thanks Chris!

Zachary was very welcoming, friendly and knowledgeable.

Thank You Chris to give the best costumer atention

Cezar was very courteous and respectful, he even arranged my ride with top priority. My vehicle was ready as promised. Great job.

Thank you.

Service met my expectations. Your employees were professional and timely. Thanks