Chris is the best. Love the guys in the service department! Always!
5/21/2026
Gabriel M. VERIFIED CUSTOMER
Great service fast and affordable. Nice customer service reps
5/21/2026
Aaron B. VERIFIED CUSTOMER
Zackery was amazing and went out of his way to make me happy. Was very impressed with the service.
5/20/2026
Mario G. VERIFIED CUSTOMER
So upsetting. We purchased 2 key fobs for our sons 2016 Honda Accord & Ur Honda Team failed to program the remote start???? That was the whole reason we went to a Honda Dealer to get the keys redone in the first place??? I expect a call from Manager regarding this matter ASAP as I would like this issue resolved amicably but I would appreciate the matter be escalated to Upper Management. Thank You!
5/20/2026
Diana P. VERIFIED CUSTOMER
Need to take care back tomorrow to recheck and redo brake pad installation.
5/20/2026
Julie P. VERIFIED CUSTOMER
Zach is amazing and professional and provided great service!
5/20/2026
Felix S. VERIFIED CUSTOMER
Awesome service
5/19/2026
Andrew G. VERIFIED CUSTOMER
Zach did his job perfectly. Kind guy, even gave me a restaurant recommendation. Very nice of him.
5/19/2026
Leah A. VERIFIED CUSTOMER
Zachary provided excellent service, was super responsive, and answered all my questions satisfactorily. His professionalism really made my Honda servicing experience wonderful. The service was finished in a timely manner, which was a welcome surprise.
5/19/2026
Susan C. VERIFIED CUSTOMER
Adrian is so wonderful. I'm going to need a new car soon and I will buy another Honda because of him. I trust him completely. It's een a beautiful joy working with him.
5/19/2026
Mary C. VERIFIED CUSTOMER
Not completely, No. Juan though was very nice. He was there at intake but not the next day when I picked up my HR-V. I did have 2 concerns.
Concern 1: I was told that a Brake Fluid Exchange was due every three years. I paid $119. I was advised it was 1 year past due. I purchased my 2022 CPO HR-V last year. It was 3 years old upon purchase. Why wasn’t the Brake Fluid Exchange done one year ago when the service was due as part of the CPO checklist before I told possession of the car?
If that was not done on the CPO checklist, what else was not done?
Concern #2: A leak in the A/C was repaired. Before this repair my mileage had always been 22 MPG. Never below that or above that. (Even though the car was advertised at 28-34, avg 31 mpg, when I purchased the car.) I've asked Hardin Honda several times why such a difference but get no reply.
When I picked up the car from AC repair, 5/5/2026, the MPG reading said 18.7 MPG. Did working on the A/C adjust the avg mileage?
Weeks later it is still way under the 22 mpg I was getting. It is only up to 19.2 at this point. What happened to the mileage?
Your reply would be appreciated.
Thank you, Mary C
5/18/2026
Ramses S. VERIFIED CUSTOMER
Good
5/18/2026
Isabel F. VERIFIED CUSTOMER
Excellent customer service, Zachary is very professional, and very helpful. Thank you for your great Service.
5/17/2026
Sandy Z. VERIFIED CUSTOMER
Yes I was very satisfied with the service considering I went on a Saturday.Juan was very helpful and has very good customer service
Thank you again
Sandy Z
5/17/2026
James H. VERIFIED CUSTOMER
Cezar and the entire service team did a fantastic job with taking care of my Honda Pilot. It's 2017 and needs TLC and the team provided. Thank you for great service again. I'll be back!
5/17/2026
Leon J. VERIFIED CUSTOMER
No comments
5/17/2026
Ariel G. VERIFIED CUSTOMER
Good
5/17/2026
Jesus R. VERIFIED CUSTOMER
Exelent service thanks Juan
5/17/2026
Martha W. VERIFIED CUSTOMER
I want to thank Darin S for the excellent customer service. He was very courteous engaging with sense of humor. He explained in detail the repairs and warranty provided. Thank you Darin!
5/16/2026
Mary /. VERIFIED CUSTOMER
Zach was the ultimate professional - his customer service skills, product knowledge, and genuine concern for my car situation was over and above anything I expected. Thank you Zach!