I am going to post my experience on multiple social media platforms. You are not going to like it.
8/19/2025
Kim H. VERIFIED CUSTOMER
Very disappointed. Brought car in for a diagnostic. Got quote for 13K . Does that sounds like a reasonable quote? So paid my $225 for quote and took car to auto shop for second opinion. There was an Extended Warranty issue for the AC compressor on my car modell, which is the problem Im having with car. This Honda dealer did not alerted me of the extended warranty even after I had asked about warranty or any recall. Ive entrusted my car for over 7 years with this dealer and now it is making me wonder if I have misplaced my trust all these years. Also , I had brought my car in the week prior for oil changed and was suggested to have my transmission fluid
changed which I did and got a Green light on all my Multi inspection check and yet a week later my car died on road. On top of that, the quote I got included Transmission fluid to be change again! It is like they dont bother to look at my record. Makes me wonder what else Am I Being taken for?
8/19/2025
Jose F. VERIFIED CUSTOMER
Great customer service by him and I’ll continue to service my Honda there
8/19/2025
George M. VERIFIED CUSTOMER
Cezar was very professional, helpful and friendly. He had the car serviced and out as promised. It's greatly appreciated.
8/19/2025
Michelle M. VERIFIED CUSTOMER
Very friendly staff! Timely service!
8/19/2025
Karen J. VERIFIED CUSTOMER
So appreciated all of Juan Ayala's excellent and efficient help with a large amount of job orders that my 2001 Honda CRV needed. Thanks so much, Juan! And I appreciated Justo **** shuttling me home on Thursday and picking me up at home Monday! He was so kind and I appreciated him so much and the shuttle service! Thank you, Justo! Cezar Melina talked to me on phone and helped too. Thank you, Cezar!
8/19/2025
Elva S. VERIFIED CUSTOMER
Thank you for all the help!!
8/19/2025
Joana O. VERIFIED CUSTOMER
Adrian is always helpful and never pushing me to get services at the moment. He always gives me a heads up when a major service is recommended/due soon. I appreciate him, his honesty, and professionalism.
8/19/2025
Seanna G. VERIFIED CUSTOMER
Cesar was very attentive when explaining what was going on with my car and was very informative with the issues and how they occurred when I asked. Very polite and knowledgeable.
8/18/2025
Lourdes L. VERIFIED CUSTOMER
Darin was very professional and courteous.
8/18/2025
Linda V. VERIFIED CUSTOMER
Zach was amazing and extremely helpful! I’ve never felt more taken care of at a dealership
8/18/2025
Cassidie P. VERIFIED CUSTOMER
Thank you for your great assistance every time I visit your dealership for maintenance service
8/18/2025
Magdy G. VERIFIED CUSTOMER
More than 2 hours for only soil change
Consumed unnecessarily time for multipoint check for a vehicle with 6000 miles on it
Waiting area is not clean the coffee machine is not working
All people their decided to look very busy and have no time to answer any question
I went 3 times to change oil
Will not go to Hardin Honda anymore
8/18/2025
Jeannie P. VERIFIED CUSTOMER
Zachary was so pleasant and professional. He kept me informed and was so respectful. Excellent experience.
8/18/2025
Kevin C. VERIFIED CUSTOMER
All was good
8/17/2025
Paulina K. VERIFIED CUSTOMER
Simon was very friendly and communicated well. He was kind, understanding, and informative. Would trust him again with our vehicle. Thank you!
8/17/2025
Sal S. VERIFIED CUSTOMER
Good guys very helpful
8/17/2025
Walter S. VERIFIED CUSTOMER
Always a pleasure.
Thanks
8/16/2025
Romana B. VERIFIED CUSTOMER
I just to thank Juan for taking the time to check my vehicle’s break. Thank you very much.
8/16/2025
Patricia N. VERIFIED CUSTOMER
Adrian was informative and knew what service the vehicle needed.