The oil change and tire rotation (10 K) took a little bit longer than I expected. It took 2 hours without the car wash. I suggest you ask people bringing in their cars for service if they would like a car wash at the time when they check in.
You have a nice waiting area for service.
7/7/2016
Kiyoshi E. VERIFIED CUSTOMER
Darron is excellent!
7/7/2016
GUADALUPE S. VERIFIED CUSTOMER
I wasn't satisfied because the volume on my radio does not rise
7/7/2016
JEANNETTE B. VERIFIED CUSTOMER
Great service, thanks to Denise Ennen
7/7/2016
MICHAELE F. VERIFIED CUSTOMER
Nicolette Rogers was great to work with, and very helpful..will request her for my next appointment, as my consultant..
7/6/2016
CYNTHIA M. VERIFIED CUSTOMER
Very ???? good
7/6/2016
RAYMOND S. VERIFIED CUSTOMER
Your mechanic approached the problem by deduction.
I am happy it did not take any longer.
7/6/2016
**** V. VERIFIED CUSTOMER
Yes
7/6/2016
DAVID B. VERIFIED CUSTOMER
Very disappointed. Fit and finish of my new pickup are off. I was told they meet Toyota specs / standards. Service message keeps popping up on display even after last service just over 2000 miles ago. Even after this visit it keeps popping up.
7/6/2016
Shanna S. VERIFIED CUSTOMER
Everyone was nice and welcoming, overall a great experience.
7/3/2016
RODNEY H. VERIFIED CUSTOMER
Service was very good.
7/2/2016
MARGARET T. VERIFIED CUSTOMER
Darren is one of the best Service Agents with
I have worked since I bought my car from you.
I have truthfully never disappointed since 2010.
Classy people!
7/2/2016
TANYA P. VERIFIED CUSTOMER
Steve Kendrick was very busy, but did not let that prevent him from providing outstanding customer service!
7/2/2016
Cynthia L. VERIFIED CUSTOMER
My advisor Steve Kendrick was an absolute pleasure. Timely, courteous, and always in communication with me to let me know what's going on. Highly recommended.
7/2/2016
diane r. VERIFIED CUSTOMER
Denise Ennen offers the best customer service I have experienced at ANY consumer store, facility, outlet, etc. in recent years. She is efficient, kind, understanding and knowledgeable. I appreciate her time in explaining everything to me and making sure I was 100% satisfied with the service I received at Gosch. I would recommend your service center to others and tell them to ask for Denise by name.
7/2/2016
Wendy J. VERIFIED CUSTOMER
I like the convience of being close by but that would not matter if I did not like the service. So far I just need scheduled maintenance . It has been very easy.
Thank you
7/1/2016
RICHARD J. VERIFIED CUSTOMER
I had to wait 23 minutes AFTER I paid before my car was brought round. Unacceptable.
7/1/2016
Tim A. VERIFIED CUSTOMER
Great job by everyone we were involved with.
6/30/2016
GLORIA V. VERIFIED CUSTOMER
I always happy with the service,your team are very helpfull with questions and service. Thanks.
6/30/2016
BLANCA M. VERIFIED CUSTOMER
Everything was exceptional that had to do with the service, Nicky was very helpful with the service when it came down to my vehicle...only downside of the whole visit was that ever since Toyota moved to its new location, which is an awesome place, they don't do car wash anymore. But everything else was wonderful...