The check-in line was long and slow and your representative was rude.
4/26/2016
DANIEL B. VERIFIED CUSTOMER
The staff is amazing and helped make the process a very positive experience...thank you very much.
4/26/2016
EDDY R. VERIFIED CUSTOMER
Good customer service.
4/26/2016
Ashley M. VERIFIED CUSTOMER
Everyone was extremely friendly and my vehicle was done in less time than quoted
4/24/2016
Francisca R. VERIFIED CUSTOMER
Friendly and punctuality!
4/24/2016
KEVIN H. VERIFIED CUSTOMER
Getting my car washed was a "joke"...only it wasn't funny.
I am going to follow up with a phone call Monday.
4/24/2016
HUMBERTO A. VERIFIED CUSTOMER
Yeah it was great
4/24/2016
Kaira H. VERIFIED CUSTOMER
I arrived 10 minutes early for my scheduled appointment, 20 minutes after my appointment time I was still waiting to check in. There was only 1 person ahead of me when I walked in.
4/24/2016
Ellie A. VERIFIED CUSTOMER
Wonderfully helpful and friendly staff!!!
4/24/2016
Brett D. VERIFIED CUSTOMER
I had an oil change, tire rotation, and filter replacement. In the way home the vent started rattling badly. I will need to bring it back.
4/23/2016
**** V. VERIFIED CUSTOMER
yes
4/23/2016
Adrienne H. VERIFIED CUSTOMER
After a long day and waiting patiently at the end of the day I was satisfied . Matt, and Tony were very helpful . Thank you
4/23/2016
MARIO C. VERIFIED CUSTOMER
They did an excellent job helping me as soon as I walk in the door. They serviced my car in less than an hour so that was awesome the only bad thing was that their car wash was down and I wanted a carwash but other than that everything went great. Awesome job Gosch Toyota.
4/23/2016
Bryana C. VERIFIED CUSTOMER
But I wish they get their car wash working again!!
4/22/2016
BOBBY R. VERIFIED CUSTOMER
Great Job. Like your new location
4/22/2016
FRANCES A. VERIFIED CUSTOMER
It would have been helpful if when I made the appointment the person had told me the Toyota dealer had moved to a new location. Some other people in waiting room said the same thing. There was no signage at old location pointing to new location. Had to park car and get out and ask. Also another customer and I had to stand and wait about 10 minutes for a service writer to wait on us and they no longer wash your car.
4/22/2016
MARIBEL R. VERIFIED CUSTOMER
Great service! The employees were polite and proactive with my vehicle. I went in for an oil change, but left knowing my car needed some extra care.
4/22/2016
Marilyn A. VERIFIED CUSTOMER
Matt did an excellent service on my car. He was fast and efficient!
4/22/2016
NOREEN P. VERIFIED CUSTOMER
It would be much better if you were given a realistic estimate on the estimated time for the service. Mine was supposed to be ready about 3:00 pm and it was past 5:30 before it was. I think the completed papers were in the office before I finally went in to ask, over an hour after I waited in the waiting room after the shuttle picked me up. Everyone is friendly and helpful, but the time was way too long without any information.
Thank you, NOREEN P
4/22/2016
FRANCES H. VERIFIED CUSTOMER
Everyone that helped me was knowledgeable and courteous.