excelent service we are so happy to be a Toyota client.
4/30/2016
KRISTINA F. VERIFIED CUSTOMER
The staff is courteous and the waiting area was very comfortable. The coffee and hot chocolate were great, my son enjoyed the kid area and I almost forgot I was in Toyota and felt like I was relaxing in Starbucks.
4/29/2016
**** V. VERIFIED CUSTOMER
Yes
4/29/2016
HARRY D. VERIFIED CUSTOMER
Denise did a great job of getting my vehicle done fast and accurate
4/29/2016
MELINA S. VERIFIED CUSTOMER
As always the service was great! Mr. Guy was extremely helpful. My car was ready in a timely manner, shuttle service was nice, communication was great and prices are very reasonable. Wouldn't take my car anywhere else!
4/29/2016
ELDEN T. VERIFIED CUSTOMER
Poor shuttle service.
E T
4/29/2016
Alan C. VERIFIED CUSTOMER
Excellent service
4/29/2016
Jerry F. VERIFIED CUSTOMER
Thank you for providing prompt and efficient shuttle service back to my house after I dropped off my truck. The woman who drove the shuttle van was extremely courteous and pleasant.
4/28/2016
Tunean R. VERIFIED CUSTOMER
Service sucked... The rep was rude and disrespectful and spoke with a condescending tone over the phone. He said the total was wrong and would be less and corrected when we signed the paperwork and it would be fixed when I come to pick up car the next day and didn't mention the next day was his day off so he was not there. He lied. Not to mention he got the cost of repairs total wrong left a voicemail saying there was a mixed up and blamed it on the associate that helped me when I checkout and picked up my car instead of taking responsibility for his own actions. And they never called me when my car was finished I called. I will never step foot at this dealership again. I DO NOT Want MATT BOMBERGER TO CALL ME...... Poor customer service should not be rewarded with conversation. I don't get paid to leave work early to make it to dealership before closing to fix Toyota's mistakes.
4/28/2016
Rajendra G. VERIFIED CUSTOMER
Great service.
4/28/2016
Rick T. VERIFIED CUSTOMER
Thanks you for your service
4/28/2016
LYNN T. VERIFIED CUSTOMER
This past service was number 17 since purchased new from your facility. Service in the past has been more than satisfactory. I trust my Matrix only in the hands of qualified people. Continue with your current policies and I really love your new location. Thanks again for quality service. Proud owner of a Toyota Matrix 2009 .
4/27/2016
Timothy J. VERIFIED CUSTOMER
Everything went as expected. I appreciated the forewarning about the approximate time it would take for the service. Please let me know when the car wash is repaired as I would like to get the car washed.
4/27/2016
MARTHA T. VERIFIED CUSTOMER
The new facilities are very nice no car wash though.
4/27/2016
ANA P. VERIFIED CUSTOMER
Customer service was good but the wait was long
4/27/2016
Michael S. VERIFIED CUSTOMER
Gosch Toyota is the only repair facility that will work on our cars!
4/27/2016
NICHOLAS C. VERIFIED CUSTOMER
They were very nice & helpful. It was quick and well done. Thank you
4/27/2016
Albert M. VERIFIED CUSTOMER
Matthew Bomberger, who checked me in, was fantastic. He met a problem when the recall part that was supposed to be in wasn't there. I had been called to say it was and Matt had me hang on while he fixed the problem. The part was there and I left my car there to have the recall part installed. The next problem I had was with the shuttle. I had to wait about an hour to get home.
But, if Matt hadn't been so professional and awesome, I would have left never to come back. He saved the day.