Good service advisor. Nice people to greet and help when I came in.
12/1/2017
Jeffrey M. VERIFIED CUSTOMER
Thank you, Walter!
12/1/2017
Jean S. VERIFIED CUSTOMER
Waited over 10 minutes in appt line before being acknowledge. I had to install my glove box that was left in the rear passenger seat. Jaz's service was very complementary of Piercy ' s process
12/1/2017
Kyoung Hwa. VERIFIED CUSTOMER
It was great service and he was very nice and did all jobs done well.
12/1/2017
Paul P. VERIFIED CUSTOMER
Dexter provided awesome service.
11/30/2017
Amado C. VERIFIED CUSTOMER
Your tech did multi point check up is excellent, I proven it he is correct, job well done. Thank you!
11/30/2017
Susan V. VERIFIED CUSTOMER
Kevin was courteous and knowledgeable
11/30/2017
Susan V. VERIFIED CUSTOMER
Mike was very knowledgeable and helpful
11/30/2017
Debbie Y. VERIFIED CUSTOMER
Mike Tran is very competent and professional. He takes very good care of my vehicle and always makes sure any concerns I have are addressed.
11/30/2017
Roger M. VERIFIED CUSTOMER
I felt confident that my truck was getting good service. I feel confident the truck is in excellent condition.
11/30/2017
Kenneth H. VERIFIED CUSTOMER
No contact necessary. Your service rep recommended I spend $3000 to fix an oil leak so small I've never seen one drop on my driveway. Completely unnecessary.
11/30/2017
Kathy D. VERIFIED CUSTOMER
He is polite and enthusiastic.
11/30/2017
Mitt M. VERIFIED CUSTOMER
Hong ly is the greatest in this location. I will have to go back to her.
Thank you
11/30/2017
Ramiro R. VERIFIED CUSTOMER
He did a great job! Thanks!
11/30/2017
Miriam A. VERIFIED CUSTOMER
It always takes too long! Too long. Almost 4 hours.
Everything else is great especially Brian.
11/30/2017
Luz F. VERIFIED CUSTOMER
I’m happy and I’m very satisfied at your service. I really appreciated. You guys you did a good job. Thank you Jason Martinez and to all staff. Luz F
11/30/2017
Fernando S. VERIFIED CUSTOMER
Very personable
11/30/2017
Cynthia S. VERIFIED CUSTOMER
I felt comfortable leaving our new car in Raymond's hands
11/30/2017
Ronald F. VERIFIED CUSTOMER
As always customer service at Piercy Toyota was superior to other dealerships including Audi!
I find that to be true based on the first hand customer service from Walter Yamamoto! His professionalism, curtousy and overall knowledge of the procedures of mechanic and diagnostic work that was scheduled. He always goes the extra Mike, to include future work that will need to be scheduled so that we can schedule with enough time to fit our busy schedules.
Mr. Yamamoto is compassionate to ensure us customers he is there for our needs and makes us feel welcome and satisfied every time we come in!
You are lucky to have such a valued employee!
Lorene Fujimoto
11/30/2017
Tan M. VERIFIED CUSTOMER
very well service and professional attitude in timely schedule.
even with a lot of cars i feel they paid utmost attention to details and provide up to the minute status
hats off to the Piercey Toyota Service Department