While I do like the service I received at Piercy, I didn't see the reason for the huge price quote. I was quoted both $249 and $683. That's a huge difference. My husband did not agree with the cost for what services were being offered for the larger fee. When I searched online the services that were quoted to me were priced much lower and no one had ever heard of such a large amount for the services offered.
Also I tried calling the cashier to make a payment and was disconnected, called back and left a message and she never bothered to return my call. This is the first time I am disappointed in Piercy Toyota. But the good thing was being able to receive text messages about the updates and services. I was very busy at work so this allowed me to continue working without being interrupted and respond to the service man without disrupting my day.
9/27/2016
Bobby D. VERIFIED CUSTOMER
100% completely satisfied with Hong Ly. She a good advisor to me.
9/27/2016
Franco L. VERIFIED CUSTOMER
Reza was a super cool guy to work with and Piercey Toyota is lucky to have him!
9/27/2016
Roman P. VERIFIED CUSTOMER
try to provide some electrical outlets in the lobby please
9/27/2016
Mary T. VERIFIED CUSTOMER
Friendly and fast service. Thanks!
9/27/2016
Charles S. VERIFIED CUSTOMER
No problems-- thank you.
9/27/2016
Carlos G. VERIFIED CUSTOMER
Great customer service! Very helpful..
9/27/2016
Dominador T. VERIFIED CUSTOMER
His technician found the problem which the others did not find when I came during the last visit. They said it was alternator, where during the last visit said the alternator was fine. I'm glad they found the problem on this visit.
9/27/2016
Khalid M. VERIFIED CUSTOMER
Very professional service & communication, thanks
9/27/2016
Leonard B. VERIFIED CUSTOMER
Excellent job & excellent service.
9/27/2016
Peggy T. VERIFIED CUSTOMER
I'm Not interested in speaking with Miguel... I'll contact his supervisor...
9/26/2016
Srihari A. VERIFIED CUSTOMER
Service was done as expected ..
9/26/2016
Lorna L. VERIFIED CUSTOMER
It's brand new again, thanks for job well done.
9/26/2016
Alan M. VERIFIED CUSTOMER
The only thing I would recommend is that if people are not properly trained to a certain task,please don't let them take over someone else's job. The person I'm referring to is responsible for making appointment. He doesn't know how to handle transaction when it comes to reward points(earned through my Toyota credit card). I had to wait 20 min for the cashier ( she's on lunch break accdg.to him). Proper training is needed please.
9/26/2016
David J. VERIFIED CUSTOMER
Raymond Nunez was so friendly and helpful .We were really much satisfied with his service.
We were expecting more discounts in service :) :)
Thank you
9/26/2016
Praveen Kumar. VERIFIED CUSTOMER
Great experience
9/26/2016
Chienchi W. VERIFIED CUSTOMER
Service manager Christopher Abernathy was very knowledgeable and was able to recommend the best course of action for the problem.
9/26/2016
Samuel S. VERIFIED CUSTOMER
Sam did a great job. He went above and beyond to make sure everything worked the way I wanted.
9/26/2016
Roger C. VERIFIED CUSTOMER
I'm well taken cared , they waived my car rental fee . Winston was very helpful and attentive explained well about the problem of my car. Thank u piercey toyota