Gage is awesome. Your service department as a whole does an excellent job and that is why I bring my fleet vehicle in for service here. Will continue to drive the distance just to come to Fairway. Thank you.
7/18/2026
Ryan S. VERIFIED CUSTOMER
Jeff is helpful and professional. I specifically go to fairway ford for service because of him.
7/18/2026
Charles A. VERIFIED CUSTOMER
Lidia and the team always take such good care of me and my vehicle I will only deal with Fairway Ford thank you Fairway Ford for taking such good care of me.
7/18/2026
John R. VERIFIED CUSTOMER
Lydia was a pleasure to deal with very professional, very knowledgeable and just a great representative of your company. You should be proud that she is an employee that projects a great image. I think you need to give her a pay raise.
7/18/2026
Bailee B. VERIFIED CUSTOMER
Again and again Lidia Radford defines customer service!!! Ford Motor Company should have Lidia write the manual and teach the class on customer service. 15 plus years and continue to exceed expectations. I hope who gets this shares it with her and acknowledges her excellence through out the company
7/17/2026
Rodney S. VERIFIED CUSTOMER
Thank You for your great service and comprehensive explanation of how you diagnose and perform what needs to be done for my car. I appreciate all that you do on every visit. Jeff, you are definitely a five star guy!
7/16/2026
Kim O. VERIFIED CUSTOMER
Lidia has always handled our service needs and we appreciate her help in getting things done in a timely manner.
7/15/2026
Aliz C. VERIFIED CUSTOMER
I would like to thank Steve for all his help today. I had a much better experience this time.
My last visit with Lidia was awful.
Steve went above and beyond.
7/15/2026
Ryan S. VERIFIED CUSTOMER
Jeff is always very helpful and professional. I travel a little further from home to Fairway Ford because of his great service.
7/15/2026
Joanne R. VERIFIED CUSTOMER
I love dealing with fairway.
7/15/2026
Charles P. VERIFIED CUSTOMER
Easybtinget and appointment. Service was done quickly.
7/15/2026
Chad O. VERIFIED CUSTOMER
Jeff is a great service adviser, I have trusted him with all of my vehicles for many years.
Separately, I am deeply disappointed that you are now charging a service fee for credit card use. I will be looking for alternatives for both my personal vehicles and my company’s fleet of Fords.
7/15/2026
Mark H. VERIFIED CUSTOMER
Communication was good and job done in good amount of time
Service dept very accommodating- Jeff was awesome
Thx
7/14/2026
Rolando D. VERIFIED CUSTOMER
Been doing my oil change on this dealership since I bought my truck. But this time is not acceptable, the guy who did the oil change didn’t even wipe the oil pan cover. Used oil all over dripping in my Garrage and scared me I thought there’s a leak.
7/14/2026
Christian P. VERIFIED CUSTOMER
Always amazing service with Jeff!
7/14/2026
Ann/Mike S. VERIFIED CUSTOMER
Jeff rocks! I totally trust him. A diamond in the rough world of service advisor
7/14/2026
Dale B. VERIFIED CUSTOMER
Well done
7/11/2026
Rich P. VERIFIED CUSTOMER
Jeff has always taken care of myself and vehicle. My next vehicle will be purchased through this dealership solely because how good of a job the service department does.
7/11/2026
Sam N. VERIFIED CUSTOMER
Service person failed to offer me the use of my Ford Pass account as an option to paying cash. It was then recognized by Lance in accounting/ payment center after the final transaction. This caused unnecessary delays for me and cost for Fairway. He then missed the issue of the rear brake light going out and the Bulb and labor was charged to me which was a warranty issue. Again, this was corrected after I question it at the final accounting process. Almost seemed like it was deliberate. Overall, a terrible experience.
7/10/2026
Rositza B. VERIFIED CUSTOMER
Everything was done well. Thank you! We will be back for next maintenance. I really trust this dealership service department.