Very frustrating to call ahead and make an appt to have recall fixed to show up and be told it can’t be fixed because a part is needed
6/21/2026
Jennifer T. VERIFIED CUSTOMER
The process today with my Tucson was very easy and Tanner always takes good care of us.
6/20/2026
Olivia U. VERIFIED CUSTOMER
Jack was amazing! If it weren’t for him I don’t think this would have been such a pleasant experience.
6/20/2026
Michael M. VERIFIED CUSTOMER
The service was fine and done a bit ahead of promised. The complaint is quite obvious and that is the waiting area and the dealership in general. The dealership is being completely (?) renovated/updated and I’m sure will be amazing but the waiting area was a bit more than a closet. People were having to sit on the floor. The chairs weren't even comfortable and I had brought my work and laptop there but little work was getting done. No complimentary anything. On top of that I came in the side entrance and drove around a few fences before finding the service building. I will end with - the service people were fine and apologetic but I’m sure you’ll hear this review quite a bit.
6/20/2026
Donna P. VERIFIED CUSTOMER
Even though it was under contruction the service was still great!
6/20/2026
Michael P. VERIFIED CUSTOMER
Great service!
6/19/2026
Frank L. VERIFIED CUSTOMER
R. Cartwright priovided excellent customer service.
6/19/2026
Betty Ann. VERIFIED CUSTOMER
Everything about the service was great. The only problem I ran into was trying to get through to the service department on the phone. I tried 5 times, and on the 5th attempt someone finally answered the phone. That was very frustrating.
6/18/2026
Christine C. VERIFIED CUSTOMER
Don't send me anything else. I won't reply. I hate these things and you should respect your customers wishes. Kevin was great. That's all you need to know.
6/18/2026
Jessie D. VERIFIED CUSTOMER
Waiting time set there over 2 hours
6/18/2026
Jay G. VERIFIED CUSTOMER
Tanner does a great job and attention to customer needs.
6/18/2026
Jessica S. VERIFIED CUSTOMER
Great service and easy process! Customer service was great and they made the process easy and communication was clear and timely.
6/17/2026
Melody R. VERIFIED CUSTOMER
Tanner Deal was extremely professional and helpful. He made sure I knew exactly what they were doing with my vehicle and made sure everything was taken care of. Thank you Tanner
6/17/2026
Marvin C. VERIFIED CUSTOMER
Great service, everyone did there job.
6/16/2026
Debbie M. VERIFIED CUSTOMER
Jack is very understanding of my concerns with the reliability and safety of my car.
6/16/2026
Richard P. VERIFIED CUSTOMER
Robert was very professional. Big help with my fall.
6/16/2026
Lila F. VERIFIED CUSTOMER
Friendly and courteous staff. Great service. Thanks!
6/16/2026
Tanita S. VERIFIED CUSTOMER
Awesome service, was done in less time than I anticipated which made my work day pretty smooth.
6/16/2026
William C. VERIFIED CUSTOMER
I had one thing to do and it took four hours to get done.
6/13/2026
Cathy M. VERIFIED CUSTOMER
Robert has excellent customer service skills. I was very satisfied with everything with the service.