Courtesy Auto & Truck Center, Inc. Auto Repair Service

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Awesome service! Got my truck in right away for its routine maintenance. Friendly atmosphere and great staff!

Thank you

Everything was completed thoroughly and promptly. Everyone I dealt with their was courteous and friendly.

Very friendly very helpful very fast dropped my truck off for an oil change and was on the lift before I got in my loaner car

It still steers to the left

yes. she was very helpful and understanding and explained about my service work done on my vehicle.

It worked out really well for me I made a call and they got me in the next day. Very satisfied

They could've shown me where the problem is.

Always a pleasure!

I brought my vehicle in for its fist oil change after buying the vehicle, roughly 5,000miles I have put on the vehicle. When I brought my vehicle in the, the oil tag read that my Brakes, Tires, and Battery were in the Green: checked and ok at this time. When I received my vehicle back both my tires and brake were marked Red: requires immediate attention. That is a very drastic jump in 5,000 miles. This leads me to the conclusion of 1 of 2 things. 1. The service tech is pushing unnecessary repairs/maintenance timelines or 2. Courtesy sold me vehicle knowing that there was repairs needed but wanted to make a sale without properly servicing the vehicle (which would allow the buyer (me) to pay for the repairs instead of the dealership. Secondly, when I went into pick up my vehicle, I was going to be charged for my first oil change. When I bought the vehicle the sales team boasted about the service department and that they offered a first oil change free when buying a vehicle. I had to ask about the free first oil change offer. The service center did not charge me after I asked the question, that’s a positive. Finally, last Friday I had called to make updates to my service appointment and those changes were not documented because I spent part of my work day playing phone tag with the service center. As someone who maintains their vehicle themselves, this was a very poor experience and I do not anticipate having any further services provided at Courtesy Ford.

The team got me in and out quickly this morning. Everyone was friendly. Appreciate the service.

Exhalent

Great service. Very friendly staff.

Courtesy never disappoints. Spot-on service and the best in customer support.

Unwilling to resolve mechanical issue that was present at time of purchase.

Kaetlynn was excellent to work with! Everyone that I encountered with was super friendly. I have only been here twice and I absolutely love coming here. They do a very thorough job at finding what was wrong with my car and giving a detailed report on it.

It took Two hours for a service and tire rotation. They suggested a $400 thing that I refused. It seems like the thing they wanted me to have done is due to a change in the motor. I think that if you change something that needs to be done with a service, it should be included in a service charge. NOT $400.

Why couldn’t someone talk to me about the needs of my vehicle prior to me leaving? When I went to leave from getting an oil change, the date & mileage sticker had the Red box checked (immediate attention) for breaks. I can not understand why someone called me a hour later… why can’t they talk face to face. Very frustrating.

Travis came out to my house after hours in the rain. He is top notch! Brought a loaner car so I could get to work the next day. I am always happy with Travis and his team!