Clayton was very diligent in finding my leaky tire
5/29/2025
Sue K. VERIFIED CUSTOMER
He told me what he did and why.
5/28/2025
Brenda M. VERIFIED CUSTOMER
Did a great job, will always use your services. Will tell everyone about your services.
5/28/2025
Heather G. VERIFIED CUSTOMER
No issue with service or the techs
But why when you make appointment at 9:45 and show up on time does it take so long to get you in?
Does the website overbook ?
Check in text 9:47
Payment text 11:30
Just seems disrespectful of a customers time and that schedule could be done more on point
5/28/2025
Debbie T. VERIFIED CUSTOMER
Ok, be happy to!
5/28/2025
Lisa E. VERIFIED CUSTOMER
This was the second visit and again codes were checked showing nothing. The car was missing and lunging and not driving well when brought in. As it was last week. Again I did not get home in it without warning lights flashing, lunging and again it will not drive more than 25/30 mph ! I Did get home but No! I am not satisfied with my vehicle or the service I have gotten! This is a 2021 Toyota with barely 60,000 miles! No I am not satisfied
5/24/2025
Norris B. VERIFIED CUSTOMER
Mr. Chase gave me a price for work to be done. Once completed, it was cheaper than he said. He kept me informed on the progress of the repair and I feel he went above and beyond for me. Thank you watermark and Mr. Chase. Job well done.
N. Q. Brooks
5/23/2025
Donald D. VERIFIED CUSTOMER
Ok
5/22/2025
Mark P. VERIFIED CUSTOMER
Good people
5/22/2025
William B. VERIFIED CUSTOMER
Chase at Watermark Toyota in MADISONVILLE Ky does a great job !
5/22/2025
Devona S. VERIFIED CUSTOMER
Good job
5/22/2025
Ronnie E. VERIFIED CUSTOMER
Didn’t get a print out of the inspection.Called Clayton back and he found it for me it was just not in the text. Going over the inspection before you leave the service department would be helpful.
Thanks
5/21/2025
Paul B. VERIFIED CUSTOMER
Dear Chris Townsend,
This is Paul B
5/21/2025
Jennifer R. VERIFIED CUSTOMER
The staff was very nice!!
5/21/2025
Donald D. VERIFIED CUSTOMER
Nice dude. Dad is not happy about the price but he is old and grumpy.
5/20/2025
Jonathan A. VERIFIED CUSTOMER
Clayton was very polite and very informative of the service being done on my Camry. Job well done ????????
5/20/2025
Carol W. VERIFIED CUSTOMER
Great service and our appointment was scheduled so quickly!
5/20/2025
Joshua K. VERIFIED CUSTOMER
When the vehicle was serviced, they rotated my tires. They took the wheel lock key out of my trunk and when they placed the bolts back they slung them all in the back and didn’t not put them back in the package. AND they took my wheel lock key and didn’t return. Why would a dealership shop need to use mine when they should have one for Toyota vehicles. I will be contacting the dealership to get my wheel lock key back.
5/18/2025
Vicky C. VERIFIED CUSTOMER
Everything was great
5/18/2025
Bruce V. VERIFIED CUSTOMER
Got me in on a Friday and got my issue taken care of. Very well done.