Clayton was an enormous help to me today!! He was so friendly and explained everything to me. He checked on my extended warranty and got the work approved!! I asked him if he thought that my car ( pump) was safe to dry 40 minutes back toHenderson and back again Tuesday morning . He thought that it would be better to leave it. The only problem with that was my wife was not free to come get me because she was teaching. So Clayton arranged for someone to drive me home! He was awesome! You have a valuable employee in that young man!!!
6/10/2025
Shannon L. VERIFIED CUSTOMER
Always a good experience
6/8/2025
Kenneth L. VERIFIED CUSTOMER
Just for the record Matt has always fixed me up but I didn’t see him today
Dealt with two other people and they got me fixed up.
Thanks. Kenneth L
6/7/2025
Derrick F. VERIFIED CUSTOMER
Thank you!
6/7/2025
Ralph B. VERIFIED CUSTOMER
Done excellent job
6/7/2025
Grace B. VERIFIED CUSTOMER
Love coming here, they always take great care of me!
6/6/2025
Phillip S. VERIFIED CUSTOMER
Everything was good from the time I got there
6/5/2025
Heath S. VERIFIED CUSTOMER
Service was good other than having to be there and wait for an hour and 45 minutes! It’s usually less than an hour wait. I’m sure you were busy
6/5/2025
Ryan P. VERIFIED CUSTOMER
I hate to hear you have gotten rid of the point system.
6/5/2025
Betty M. VERIFIED CUSTOMER
No comment - please do not contact. I have purchased seven new Toyotas since 2004. Four of those were purchased from Hudson/Watermark. I will no longer do business with your dealership.
6/5/2025
Paula T. VERIFIED CUSTOMER
Work is done in a timely fashion
6/5/2025
Robert B. VERIFIED CUSTOMER
Chase gave me great service, I will be back to have him service me again.
6/4/2025
Ruth E. VERIFIED CUSTOMER
The nice lady that checked me out didn't explain about the condition of my totes or the vehicle inspection, if one was done.
When do spark plugs get checked?
I wish I could borrow a vehicle from Watermark to run errands while my Highlander is being serviced.
6/4/2025
Randy W. VERIFIED CUSTOMER
Chris got me in much quicker than expected and completed the job on time.
6/4/2025
Lou J. VERIFIED CUSTOMER
Clayton was awesome, he walk me through my inspection and alignment.
6/3/2025
Seth S. VERIFIED CUSTOMER
Great team at Watermark Service. Always quick with performance and great communication while in progress.
6/3/2025
Judy W. VERIFIED CUSTOMER
When I was leaving after work was done my car stalled out and and acting funny. When to my mechanic and found a house unplugged. Can't possibly prove any thing. But it was running fine coming in and bad leaving.Rotating tires should not have anything to do with anything under the hood.Dont think it was a fluke either.
6/3/2025
Pam G. VERIFIED CUSTOMER
Chairs in the waiting room are very uncomfortable.
6/3/2025
John K. VERIFIED CUSTOMER
I was pleased with the work that was done on my 2017 Toyota Prius. Chase did an excellent job. I was disappointed that it was going to take about 10 days before I would be able to have the water pump replaced in our 2017 Toyota Highlander, because no one could work on it before that time. Because of that, I called over to Kenny Kent Toyota, and had it scheduled to be completed tomorrow. I’m sorry I couldn’t have kept the business closer, but I couldn’t wait until mid next week.
6/3/2025
Robert P. VERIFIED CUSTOMER
He was patient, polite, helped me new text communication, explained what was inspected