Michael did a good job with communication and being on time. This was my first time to your dealership and he started everything out great. I have fired two other Ford dealers recently due lack of simple ability to communicate and wanting to hold my vehicle hostage.
4/1/2026
Phil C. VERIFIED CUSTOMER
I appreciate the excellent service of Mr. Campbell
3/31/2026
David J. VERIFIED CUSTOMER
They took care of my car in a timely fashion. It runs better after the repair. I was satisfied with the work.
3/30/2026
William G. VERIFIED CUSTOMER
Friendly upfront people and quick service
3/29/2026
Jerry W. VERIFIED CUSTOMER
micheal took good care of me and I can’t think of the young lady that sits next to him she checked me out and everything went very well. I really like Tipton Ford.
3/25/2026
Janet S. VERIFIED CUSTOMER
Thank you.
3/23/2026
Jeff S. VERIFIED CUSTOMER
Your staff were excellent knowledgeable and very helpfull
3/23/2026
Edith A. VERIFIED CUSTOMER
Michael is a great asset to the Ford team..very courteous and professional..answered all my questions..looked up things I asked about..went the extra mile to get my car part quickly and got my car in and fixed the same day..he has a great sense of humor and makes his customers feel at ease and trusting of the process..he's definitely a keeper!!!
3/19/2026
Sherry W. VERIFIED CUSTOMER
He was pleasant
3/16/2026
Gary H. VERIFIED CUSTOMER
Very professional staff!
3/12/2026
James G. VERIFIED CUSTOMER
I believe this is my fifth Escape from Tipton Ford. I like the smaller dealer ship and they have taken very good care of all my cars.
3/12/2026
Hilary O. VERIFIED CUSTOMER
I was somewhat disappointed when I received my bill. I was told it was going to cost me $174. dollars or so. Then I went to pay for it and it was closer to 300!
3/10/2026
Ryan N. VERIFIED CUSTOMER
First time here. Very nice easy going will be back in future for more service thanks again
3/10/2026
Christy M. VERIFIED CUSTOMER
I didn’t receive my 15% off.
3/10/2026
Patti K. VERIFIED CUSTOMER
I liked the service but not the process. I had an appointment but it took all day. They were very nice and brought me home and picked me up. But I thought by having an appointment I would wait until my vehicle was finished in an hour or so.
3/9/2026
Bryan J. VERIFIED CUSTOMER
Was great until 24 hours later. As I was driving to work, I noticed my heat wasn't working and the engine was getting warmer than usual. As I was driving home from work, my engine began to overheat. My coolant resevoir was completely dry, as if the lines were drained and fluid wasn't replaced. Work only half finished and now it is sitting undriveable to prevent further engine damage.
3/6/2026
Scott C. VERIFIED CUSTOMER
Service department was easy to work with and kept me informed the whole time. They also went above and beyond with getting my repairs taken care of.
3/4/2026
Steven M. VERIFIED CUSTOMER
Great job. Truck runs better
3/4/2026
Marcia F. VERIFIED CUSTOMER
I didn't feel like a valued customer. The person who assisted me at the service window wasn't much help and seemed put off when I asked questions about my vehicles recall.
My thought was maybe they had a rough day. Not sure, however, that doesn't reflect on the service of my car. I will return to Tipton Ford in the future, this was just a hiccup.