From the start of the appointment to the finish truly was a very positive time. Friendly staff is hard to find these days and everyone was great.
1/3/2026
Leon B. VERIFIED CUSTOMER
Colby is one of the best service advisors we have had. He is very good at what he does.
1/3/2026
Javier R. VERIFIED CUSTOMER
At first there was a little miscommunication, but after talking to Colby Carlson he explained the whole situation and we are now satisfied thank you so much for your service.
1/3/2026
Felicia P. VERIFIED CUSTOMER
Ignacio did a great job getting everything done. Especially on New Year's Eve. I appreciate everything he did.
1/3/2026
Jenifer B. VERIFIED CUSTOMER
2nd time I’ve used the automatic scheduler texting. Again my appointment did not show up. That being said, I was treated very well by the team that greeted me and took care of me. I showed them the text…. I guess I won’t use it next time. The AI needs some attention. BUt the humans were fantastic!! ????
1/3/2026
Basil N. VERIFIED CUSTOMER
Fantastic service help
1/2/2026
Michael C. VERIFIED CUSTOMER
Ignacio was really awesome, kept me appraised of progress of my service, always had a sole on his face, and treated me like family. He couldn’t have done better.
1/1/2026
Josephine C. VERIFIED CUSTOMER
We sincerely appreciate the courteous attention we received from Andrae Hickman.
1/1/2026
Lawrence B. VERIFIED CUSTOMER
Awesome service
1/1/2026
Joel E. VERIFIED CUSTOMER
Colby is always such a great guy. Professional, explains and advises on what needs to be done, very knowledgeable and competent and good at crosswords! Thanks
1/1/2026
Ricki H. VERIFIED CUSTOMER
You didn’t have my parts and they are now on back order. Also you try to perform my seatbelt recall and then don’t have the recall parts.
1/1/2026
John M. VERIFIED CUSTOMER
Fantastic experience
12/31/2025
Diana C. VERIFIED CUSTOMER
Michael Saenz is the best!! Happy New Year
12/31/2025
Timothy C. VERIFIED CUSTOMER
Had a good experience
12/31/2025
Robert C. VERIFIED CUSTOMER
I rarely comment, but Colby was great!
12/31/2025
Debbie R. VERIFIED CUSTOMER
Ignacio did a great job.
12/31/2025
Maria G. VERIFIED CUSTOMER
Excellent service!
12/30/2025
Steven C. VERIFIED CUSTOMER
Mike is the best!!!!!!
12/30/2025
John A. VERIFIED CUSTOMER
Colby was very attentive and kept me informed while I waited for my headlight to be replaced. He also explained recommended services and arranged my next appointment. I'm very satisfied with Horne Hyundai service department.
12/28/2025
Jessica H. VERIFIED CUSTOMER
I had been trying to schedule an appointment online for weeks and the site was not working so I went down to the dealership in person to schedule an appointment and Colby was able to get me in immediately! Great customer service!