I’ve been very pleased with tim’s customer service.thanks Scott W
12/20/2025
Loris S. VERIFIED CUSTOMER
Tim Ferguson is a very hard worker and he has EXCELLENT customer service, he is a true asset to Toyota.
12/18/2025
Amanda C. VERIFIED CUSTOMER
Jazz was great friendly she was great at keeping me updated during the time of service ????
12/18/2025
Annie R. VERIFIED CUSTOMER
Everyone there is so nice and helpful in every way.
12/18/2025
Sharon C. VERIFIED CUSTOMER
Great job
12/17/2025
Kattie G. VERIFIED CUSTOMER
Please spell my name correctly. It is KATIE. not KATTIE. Thank you
12/16/2025
Abraham M. VERIFIED CUSTOMER
Only charge for diagnostic and never fixed my car the mechanic no have a idea fixed my car
12/16/2025
Theresa C. VERIFIED CUSTOMER
Everything was good
12/16/2025
Paula M. VERIFIED CUSTOMER
Tim is great. Very kind, knowledgeable, nice and approachable.
12/14/2025
Rachel N. VERIFIED CUSTOMER
Please with your services!!!!
12/13/2025
Lakendell W. VERIFIED CUSTOMER
Job well done.
12/13/2025
Lawrence M. VERIFIED CUSTOMER
Jazz great work she doesn’t get upset when things go off track
12/13/2025
Patricia C. VERIFIED CUSTOMER
The young Lady,Tim and Frank Wells took very good care of me and my Lexus Thank You I will be a customer from now on. I trust you to take care of my car and me Thank You all again !!!
12/13/2025
Michael E. VERIFIED CUSTOMER
This dealership is top notch !
Hands down!!!
12/12/2025
Micheal C. VERIFIED CUSTOMER
Tim always welcomes us with a smile and is one of the main reasons we have returned to having our vehicles regularly serviced in Roanoke Rapids at your dealership. Seeing him is always a bright spot in our day! Tammy and Michael Colston
12/12/2025
Christy C. VERIFIED CUSTOMER
I was completely satisfied with the customer service provided by Tim. I do want to comment on how I don't believe it should have taken an hour and a half to do an oil change and tire rotation, but that in no means was any fault of Tim's.
12/11/2025
Larry H. VERIFIED CUSTOMER
Jazz was very helpful and informative. Thanks for your help!
12/11/2025
Lawrence M. VERIFIED CUSTOMER
Every thing was great
12/11/2025
Donald C. VERIFIED CUSTOMER
Technical service was good. Jasmine was polite and professional in how she presented herself. She did ‘stumble’ in explaining the pricing over the phone. I recommend she prepare for that before the call and make sure all pricing is represented in initial numbers. I had to ask about the prices and then she shared additional charges. Thanks again for taking good care of my vehicle.
12/11/2025
Geraldine D. VERIFIED CUSTOMER
Jasmine was very nice and helped a lot with the paperwork and was very professional