My experience has always been professional and very friendly. Unlike Automation or other car dealers.
3/25/2026
William B. VERIFIED CUSTOMER
Good job! Met expectations. A little more attention to details of the wash would move the needle toward excellent.
3/25/2026
Joseph A. VERIFIED CUSTOMER
My issue was diagnosed over the phone and once a resolution was determined that required a service visit, Ali got me scheduled promptly and the problem was diagnosed and a corrective action scheduled.
3/24/2026
Pamela G. VERIFIED CUSTOMER
The girls at the service desk were super nice and helpful.
3/24/2026
Rose M. VERIFIED CUSTOMER
The staff is always welcoming and friendly…the service is quick and convenient!
3/24/2026
Deeni E. VERIFIED CUSTOMER
Thanks for helping with such a minor thing with no notice and doing it so quickly and efficiently!!!
3/24/2026
Tony L. VERIFIED CUSTOMER
I am very satisfied with the service. Alison Kein is an outstanding service representative and also the rest of the staff. Thank you so much.
3/23/2026
Diane /. VERIFIED CUSTOMER
Awesome!
We dropped the car off on Sunday.
Picked it up Monday afternoon.
Great team, great system.
So proud to be a visitor from Pittsburgh and
Get great treatment.
They even cleaned the car!
Ten stars!!!
3/23/2026
Michael H. VERIFIED CUSTOMER
Alison was incredible throughout my service experience. She documented every issue I brought up and assured they would all get addressed. And they were. She was transparent about the diagnostic fee as well as the potential costs for some of the issues my car had. She kept me updated throughout the weekend while I was out of town on the status of my car. What I appreciated the most was her honesty on some of the issues; I asked if some were urgent fixes and she let me know whether they were or if some fixes could wait
3/23/2026
Pamela N. VERIFIED CUSTOMER
Melissa was great, professional and a pleasure to deal with however the point of the service was to remove a tow hitch that was not able to be functional and there was no answer from Kia as to why this was not able to be completed. So the interactions were great but the service purpose was not great.
3/23/2026
Celestin N. VERIFIED CUSTOMER
I appreciate the new on-hands report.
3/22/2026
Jeremy D. VERIFIED CUSTOMER
It took over a month, almost 6 weeks and they left a crack on my windshield without even noticing. Barely called and when they said they would call they never did. It’s embarrassing how bad everything was????????????
3/22/2026
Kyronda R. VERIFIED CUSTOMER
Waited 3 hours for a simple oil change. Oil change didn't even begin until had been there for almost an hour and a half already. Wasn't informed the wait would be that long, and it defeats the entire purpose of making an appointment if your vehicle has to sit for over an hour before its even touched.
3/21/2026
Kelli C. VERIFIED CUSTOMER
Melissa is so kind every time I’ve been to this Kia location. We have lived all over and serviced our vehicles all over and Melissa’s personable demeanor and positive attitude is the best we’ve ever had!
3/21/2026
Walter K. VERIFIED CUSTOMER
Very nice very clean dealership with a very affable staff.
Alison was exceptional!
3/21/2026
John R. VERIFIED CUSTOMER
Car recall performed as suggested and in the time frame quoted.
3/21/2026
Rosalie D. VERIFIED CUSTOMER
Alison was very pleasant and my appointment
Was timely and comfortable.
3/19/2026
Tony F. VERIFIED CUSTOMER
Excellent service experience
3/19/2026
Allan M. VERIFIED CUSTOMER
Great Service
3/19/2026
Tiffany H. VERIFIED CUSTOMER
Melissa and team are always so wonderful every time I come in for service. I always feel heard and welcomed!