I felt like my communication was not clear, I had asked to have battery checked, once my RO was ready, I advised if the battery was okay, and the answer was not direct and sure so he said he would double check, then came back with a tire issue, still no answer on the battery. I had to ask again and then said oh yea that’s good, yet my battery has died on me twice. I find it hard to believe that the battery was even a checked. Very lazy and non clear service. Don’t think I will be back.
1/11/2023
Magali R. VERIFIED CUSTOMER
Great customer service
1/11/2023
Barry L. VERIFIED CUSTOMER
Excellent service as usual!
1/10/2023
Jun J. VERIFIED CUSTOMER
Good
1/10/2023
Miguel E. VERIFIED CUSTOMER
????
1/10/2023
Paula C. VERIFIED CUSTOMER
Helpful and pleasant staff. Thanks
1/9/2023
Rhea M. VERIFIED CUSTOMER
Nelson is very professional,knowledgeable, honest and realistic with his advise and updates pertaining to my vehicle. He also sent me a video of the damaged part of the vehicle that needed to be changed which made me me understand more better and proved that what he said is true.Nelson is an asset to your company!
1/9/2023
Noe C. VERIFIED CUSTOMER
Job well done.
1/9/2023
Lisa V. VERIFIED CUSTOMER
This was the second time I brought it in for the rear tailgate not closing and it still doesn’t close
1/9/2023
Leonard A. VERIFIED CUSTOMER
Professional, expert, efficient, courteous.
1/8/2023
Bo F. VERIFIED CUSTOMER
Service was quick as well as the check in
1/8/2023
Robin C. VERIFIED CUSTOMER
Mr. Elias was very professional, courteous, and very clear in providing the up coming work that was scheduled. I would certainly recommend his services.
1/8/2023
Bobbie T. VERIFIED CUSTOMER
Nice service
1/8/2023
Walfer M. VERIFIED CUSTOMER
????
1/8/2023
Justin M. VERIFIED CUSTOMER
Gordon is my favorite Wondries Toyota guy. I love him like a brother. There is no **** with this guy. He almost convinced me to purchase something during my service, but I lost my job so I couldn't do it this time. He is so nice. I keep coming back because of Gordon. You guys should promote him, but I don't think Wondries promotes Asian people. This is exhibit D in the future discrimination lawsuit against Toyota Wondries.
1/8/2023
Roger C. VERIFIED CUSTOMER
Wondries is good place to bring our Toyota. We have always been treated fair and friendly. The special attention to quick, but complete service is much appreciated!
1/7/2023
Jun M. VERIFIED CUSTOMER
Great
1/7/2023
Jackson J. VERIFIED CUSTOMER
Should be in my paperwork that when tire was replaced the pressure sensor was broken needing me to return to repair the sensor. Also a little concerned about the replacement tire. Someone did a tire scan on my car and the scan report said the replacement tire had excessive wear on the outer tread. Tire seems to be working okay but still monitoring. Otherwise everything else was fine.
1/7/2023
Maria P. VERIFIED CUSTOMER
Thank you so much for everything and Emilio is very nice customer service
1/7/2023
Gloria S. VERIFIED CUSTOMER
The problem I was having with my vehicle was not detected. I was told that if it happens again, to bring it in. I am afraid that it will happen again and have a deadly result.